Hi there, I hope you're well.
Will this work with OVO's charge anytime service?
Yes, Indra is supported by the Ovo tariff.
Is this ok for OVO energy? And our smart meter
Yes, the Indra charger is compatible with OVO
What does SPD stand for?
Surge Protection Device
my charger will not let me unplug from the unit although it is 100% charged any ideas please
I would recommend using the below link to contact Ohme directly to see whether their engineers can advise: they give a 3-year warranty on their products so should be best placed to help
Who to contact when you're experiencing charging issues - Ohme EV
Is this model compatible with OVO Charge anytime.
Yes, the Indra charger is compatible with OVO
Is it compatable with ovo charge anytime
This will be fine, please see the below link to Indra:
OVO Charge Anytime | Indra Renewable Technologies
I just need confirmation that it will work with Ovo charge anytime as it only says octopus compatible where the more expensive one mentions Ovo as well
This will be fine, please see the below link to Indra:
OVO Charge Anytime | Indra Renewable Technologies
Do the Zappi chargers have a variety of lengths of tethered cables
6.5m only for Zappi
Hypervolt offer 5, 7.5m and 10m. Ohme offer 5 and 8.5m
Hi,
Can the App Store kWh usage for a 3month period for vat reclaiming purposes and how does it display this? I.e does it give you a time stamp to say it was on standard or off peak?
Please see link to Indra website with the app guide below, the first brochure would explain more about the indra app
Product brochures and guides | Indra
Please let me know if you have any more questions.
Hi, I'm looking to get this, but I want integration for Octopus. Do I need additional equipment for the instal like a data link or anything?
The Indra smart pro comes compatible with Octopus go tariff all built into the software. With regards to a 'datalink' the charger comes with a wifi dongle which connects it to the internet.
Do you run cable under floorboard or use conduit??
The installers have confirmed that their default is to look for a surface mounted installation above the ground, unless the floorboards can be raised and the path is clear for them to run the cables.
Hi
Is this charger suitable for my Porsche Taycan model 4s year 21
Yes, this would be suitable
Is it compatible with Octopus intelligent Go tariff
I am pleased to confirm that the Indra EV Charger is compatible with Octopus Intelligent Go Tarriff.
Please see the link below, for further information/confirmation:
New- Electricity Tariffs – Indra Renewable Technologies Ltd
Can you confirm this Indra Smart PRO is brand new, factory sealed, and comes with full manufacturer warranty? Has it ever been installed, returned, or refurbished?
The chargers are brand new products, so they come sealed. The chargers wouldn’t have been installed previously, due to being brand new products.
The chargers come with a 3-year warranty – although this can be extended if the consumer contacts Indra.
Hi, do this have the WiFi integrated or does it need an additional dongle? Thanks
The Indra comes with a wifi dongle in the box. If you want a 4G one, they are available for an extra cost.
Morning, I'm looking to order this but haven't fully moved into the property yet. Do I need to have broadband sorted before the installation?
Having an internet supply is the surest way for EV charging, although you can use the app to help with charging (potentially using mobile data). We would best advise sending this query directly to Indra, who will be able to best advise a solution for you:
Customer resources | Indra Renewable Technologies
Hi, ive recently purchased an EV and wondered what the timeframe currently is for installing an EV charger? Thanks
Our installers work on a lead time of 2-3 weeks from the point of completion of survey. Please request a quote on our website and we can start the process for you.
Hi does this come with a dongle for wifi connection?
We are pleased to confirm that the Indra comes with a Wifi dongle.
The previous owners of my house had an electric car and the initial wiring has been completed, as far as I'm aware they just removed their charging pod but the infrastructure is still there. If this is the case would the installation fee be lowered as I think it would just need connecting to the previous box located on the outside of the house.
Unfortunately, the installation fee cannot be lowered, as this is the minimum cost for a standard installation of the charger, regardless of whether previous cabling has been installed. If you are interested in going ahead, please request a quote on our website, and we can send you a link to the installation survey. Once this is complete, the Installation company can confirm whether the installation is standard, and look to book you in.
Is this trade only? Or can I buy it?
No, anyone can purchase, not just trade
If am buying the tethered charger- then I can directly plug the charger to the car straight away ?
Like i dont need to connect separate charging wire both to the charging port and car ??
Yes, a tethered charger comes with a cable that you can plug directly into the car.