What does SPD stand for?
Surge Protection Device
my charger will not let me unplug from the unit although it is 100% charged any ideas please
I would recommend using the below link to contact Ohme directly to see whether their engineers can advise: they give a 3-year warranty on their products so should be best placed to help
Who to contact when you're experiencing charging issues - Ohme EV
Do the Zappi chargers have a variety of lengths of tethered cables
6.5m only for Zappi
Hypervolt offer 5, 7.5m and 10m. Ohme offer 5 and 8.5m
I have an Ohme Home Pro charger for my two EVs, that are both VTG capable. I have the necessary MPANS already. I have operated VTG as part of an Octopus 3-year trial. Do I need an installer?
If not installed by a qualified electrician, there is the risk of invalidating the warranty, so we would always recommend not doing it yourself. We offer an installation service, so if you would be interested, please place a quote on the website.
Very interested in buying the Zapotec Go 2 for my new Renault 5. When will the V2H capability be switched on and will it require additional equipment and cost?
Thank you.
Zaptec have advised that the V2H capability will be switched on later this year, although we don’t have a specified date as yet.
Hi,
I’ve been looking at the Zaptec 2 with V2G capability on your website. Could you please confirm whether it is currently able to transfer power back to the grid?
Additionally, does this model support Vehicle‑to‑Home (V2H) functionality?
Thank you.
Tony
Please see the below directly from Zaptec:
1) Have Zaptec chargers been tested for V2H / bidirectional charging with any EVs in the UK? If so, which models?
At the moment, we don’t have a published list of UK-validated ISO 15118 bidirectional (V2H/V2G) vehicle pairings for Zaptec Go 2, and we can’t currently confirm V2H/V2G as an “available today” feature. Testing will likely begin later this year.
2) Which Zaptec model (Go 2 or Pro) is the correct choice for future V2G/V2H capability?
For a home install where you’re specifically targeting future bidirectional capability, Zaptec Go 2 is the correct direction.
Zaptec Go 2 includes a bidirectional certified energy meter (MID), while Zaptec Pro has ISO 15118 hardware but does not currently support bidirectional metering for energy export (though that may change in future updates).
3) Is V2H functionality currently available via firmware, or still dependent on future vehicle/software/standards support?
It’s still dependent. Even with ISO 15118-capable hardware in the charger, bidirectional (V2H/V2G) requires all of the below to line up:
The vehicle OEM must enable/permit bidirectional export for that model/market
The charger must have export capability enabled in software/firmware and be certified/approved for the market
The installation must meet UK grid connection/export protection requirements (often involving DNO approval / engineering considerations)
Zaptec Go 2 is the “future-ready” hardware choice, but we can’t position V2H as available today in the UK.
4) Are there UK trials / pilots planned or ongoing for V2G/V2H that I can follow or participate in?
There are UK V2G pilots/tariffs in the market, but they’re typically vehicle- and system-specific.
For example, Octopus Power Pack includes a V2G-enabled BYD Dolphin with a V2G-enabled Zaptec Pro. They also support some CHAdeMO vehicles (such as the Nissan Leaf) with a Wallbox Quasar v1)’
Hi. I am planning to buy a used electric car (Hyundai ioniq 5 or Kia EV6). I have chosen these 2 options because they support bi directional charging. I want to get to a position whereby I can support the home via the car battery. I was therefore interested in zaptec go 2. The blurb states it has the appropriate hardware but isn't enabled presently. How can I have confidence that future enablement will happen and would that be an extra cost? Do you know? Or alternatively so you have contacts at Zaptec that could answer my questions?
I am struggling to find any options that I can buy today. Perhaps you know of any?
Many thanks in anticipation.
Paul
1) Have Zaptec chargers been tested for V2H / bidirectional charging with any EVs in the UK? If so, which models?
At the moment, we don’t have a published list of UK-validated ISO 15118 bidirectional (V2H/V2G) vehicle pairings for Zaptec Go 2, and we can’t currently confirm V2H/V2G as an “available today” feature. Testing will likely begin later this year.
2) Which Zaptec model (Go 2 or Pro) is the correct choice for future V2G/V2H capability?
For a home install where you’re specifically targeting future bidirectional capability, Zaptec Go 2 is the correct direction.
Zaptec Go 2 includes a bidirectional certified energy meter (MID), while Zaptec Pro has ISO 15118 hardware but does not currently support bidirectional metering for energy export (though that may change in future updates).
3) Is V2H functionality currently available via firmware, or still dependent on future vehicle/software/standards support?
It’s still dependent. Even with ISO 15118-capable hardware in the charger, bidirectional (V2H/V2G) requires all of the below to line up:
The vehicle OEM must enable/permit bidirectional export for that model/market
The charger must have export capability enabled in software/firmware and be certified/approved for the market
The installation must meet UK grid connection/export protection requirements (often involving DNO approval / engineering considerations)
Zaptec Go 2 is the “future-ready” hardware choice, but we can’t position V2H as available today in the UK.
4) Are there UK trials / pilots planned or ongoing for V2G/V2H that I can follow or participate in?
There are UK V2G pilots/tariffs in the market, but they’re typically vehicle- and system-specific.
For example, Octopus Power Pack includes a V2G-enabled BYD Dolphin with a V2G-enabled Zaptec Pro. They also support some CHAdeMO vehicles (such as the Nissan Leaf) with a Wallbox Quasar v1)’
Hi, ive recently purchased an EV and wondered what the timeframe currently is for installing an EV charger? Thanks
Our installers work on a lead time of 2-3 weeks from the point of completion of survey. Please request a quote on our website and we can start the process for you.
Regarding V2G, you say it will be available in the future. What timescale are talking about ?
Thanks
You would need to check this with Zaptec directly, but as far we as understand, it would be towards the end of this year.
Hi looking at Zaptec Go 2 7.4kW. it says its bidirectional ready , dose this mean it not suitable for uk .
I know my van will have v2h v2g capabilities. So was just looking to see if i could use this function
New to the ev world. Thanks
Zaptec have confirmed that the Zaptec Go 2 is V2G ready, but have also advised that the vechicle must have the adequate capabilities in order to work with the V2G technology.
Should you be unsure, please see below a link to Zaptecs’ customer support page:
Contact us about partnerships, find a installers & partner… | Zaptec
Zaptec will confirm if your vehicle make & model is compatible with V2G.
The previous owners of my house had an electric car and the initial wiring has been completed, as far as I'm aware they just removed their charging pod but the infrastructure is still there. If this is the case would the installation fee be lowered as I think it would just need connecting to the previous box located on the outside of the house.
Unfortunately, the installation fee cannot be lowered, as this is the minimum cost for a standard installation of the charger, regardless of whether previous cabling has been installed. If you are interested in going ahead, please request a quote on our website, and we can send you a link to the installation survey. Once this is complete, the Installation company can confirm whether the installation is standard, and look to book you in.
I am considering purchasing an EV. Part of my thinking is a potential of using the EV battery to either power the house or return power to the grid at times of financial advantage.
Please can you advise on the ability of your charger to provide this and the consideration I should use when choosing an EV. ie. Connections and vehicle specification.
Kind regards,
Andy
Zaptec Go 2 does offer V2G technology, but only for certain vehicles.
To be sure your vehicle is suitable, please contact Zaptec , using the below link:
Contact us about partnerships, find a installers & partner… | Zaptec
I’m interested in installing this product. Do you accpet OZEV grant applications?
Thanks
Unfortunately, we are unable to process or offer Ozev Grant applications as we are the reseller, not the installer. In order to use Ozev, you would need to speak to Aero or 247EV directly.
why isn't there a tethered version available? (preferably at least 8m)
This is because the Zaptec can be locked so that it becomes a tethered unit, please see the link below to explain
Zaptec Help Centre
If am buying the tethered charger- then I can directly plug the charger to the car straight away ?
Like i dont need to connect separate charging wire both to the charging port and car ??
Yes, a tethered charger comes with a cable that you can plug directly into the car.
Do you have a V2H charger
V2H is a new technology which is being introduced in to the EV market. Zaptec Go /Go 2 offer V2H, depending on the vehicle you own.
Please see links below to Octopus & Zaptec:
Vehicle-to-grid, V2H & bidirectional charging: the complete UK guide
Contact us about partnerships, find a installers & partner… | Zaptec