Samsung 16kW R290 Gen 7 Integrated Outdoor Heat Pump Unit - Black
Samsung 16kW R290 Gen 7 Integrated Outdoor Heat Pump Unit - Black additional 1Samsung 16kW R290 Gen 7 Integrated Outdoor Heat Pump Unit - Black additional 2Samsung 16kW R290 Gen 7 Integrated Outdoor Heat Pump Unit - Black additional 3Samsung 16kW R290 Gen 7 Integrated Outdoor Heat Pump Unit - Black additional 4
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£3,999.99 ex VAT£4,799.99 inc VAT

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Product features

  • Reliable & Efficient single Fan Monobloc Unit
  • New version incorporates some hydraulic components into the unit, as well as the control kit and WiFi Kit.
  • 7 Year Warranty
Product code: AE160CXYBEK/EU
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Description

The Samsung 16kW R290 Gen 7 Integrated Outdoor Heat Pump Unit is a smart, space-saving and future-ready heating solution for large residential buildings or light commercial properties with demanding thermal loads. This next-gen heat pump features Samsung's single-fan monobloc design that integrates the vital components, a control centre and WiFi connectivity, all within the outdoor unit to simplify installation and reduce system complexity.

Available in a modern and stylish all-black finish, the Samsung Gen 7 unit will fit perfectly into your outdoor space. It is also the first model that Samsung has produced to use the R290 refrigerant that is regulatory-compliant beyond 2026, future-proofing you against the phasing-out of R32 refrigerant models while delivering ultra-low GWP, zero ozone depletion and all-round efficient performance.

Compatible with both pre-plumbed hot water cylinders and standard heat pump cylinders, offering flexibility in setup, this all-new single-fan monobloc unit is a compact yet powerful choice. It also has next-generation environmental credentials, achieving up to 75°C flow temperature to deliver robust heating performance, and is suitable for both modern low-temperature systems and traditional radiator retrofits.

Components Included (Factory Integrated): Primary Pump: UPM4K25-75/130, Samsung Flow Sensor, Control Centre, EHS WiFi Kit, Expansion Vessel: 10L, 0.3 MPa working pressure, Water Pressure Sensor, Gas Separator Air Vent, Strainer & 2.9 bar Pressure Relief Valve.

Please Note: The Samsung Wired Remote Controller is sold separately.

  • High-capacity performance: 16kW output for large residential or commercial heating applications
  • Integrated hydraulic kit: Includes pump, expansion vessel, control centre, and WiFi module
  • Sustainable refrigerant: Uses R290 for ultra-low GWP and full compliance with F-Gas regulations
  • High temperature output: Up to 75°C—ideal for both new builds and radiator retrofits
  • Reliable and quiet: Proven Samsung performance with low 65 dB(A) sound power level
  • Installation-ready: Compatible with standard and pre-plumbed cylinders
  • Peace of mind: Backed by Samsung’s 7-year UK warranty

Technical Specifications:

  • Nominal Heating Capacity: 16.00 kW
  • Output: W45/A-2 14.61 kW
  • Power Input: W35/A-7 5.52 kW
  • Refrigerant Type / Volume R290 / 1.25 kg
  • Compressor Type: Rotary
  • Nominal Water Flow Rate: 46.20 L/min
  • Minimum Water Volume: 50 L
  • Max Flow Temperature: 75°C
  • Operating Temp Range: -25°C to 35°C
  • Electrical Supply: 220–240V
  • Sound Power Level: 65 dB(A)
  • Water In/Out Connections: 1” BSPP Male
  • Dimensions (HxWxD): 1018mm x 1270mm x 530 mm
  • Net Weight: 154 kg
  • Shipping Weight: 174 kg
  • Product Code: AE160CXYBEK/EU

Seasonal Coefficient of Performance (SCOP):

Flow Temperature SCOP

  • 35°C 4.57
  • 40°C 4.29
  • 45°C 4.00
  • 50°C 3.72
  • 55°C 3.43
  • 60°C 3.12
  • 65°C 2.81

Code: AE160CXYBEK/EU

DELIVERY POLICY

Last updated 17th September, 2024

This Shipping & Delivery Policy is part of our Terms of Service ("Terms") and should be therefore read alongside our main Terms: https://www.ecowizard.co.uk/terms-and-conditions/.

Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.

What are my Shipping & Delivery Options?

We offer various shipping options. In some cases a third-party supplier may be managing our inventory and will be responsible for shipping your products.

FREE Shipping

We offer FREE 2-3 working day delivery on all orders over £99 received before 4pm. All orders placed under £99 are charged at £6 (£5 ExVAT).

For Portable Power please allow up to 4 working days for delivery and Solar Panels are shipped via our pallet delivery service which is a £100.

Next Day Delivery

We also offer Next Working Day Delivery on all orders received before 2pm. Once again, all orders placed after 2pm on a Friday and at the weekend will be processed on Monday and then sent out for Next Working Day Delivery.

Northern Ireland, Highlands & Channel Islands 

Please contact us for our shipping rates to Northern Ireland, Scottish Highlands & Channel Islands.

Please note; we can't currently ship portable power items to Northern Ireland due to insurance issues with the courier.

Do you deliver Internationally?

We do not offer international shipping.

What happens if my order is delayed?

If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.

For EU and UK consumers: This does not affect your statutory rights. For more information please refer to our Terms.

Questions about Returns?

If you have questions about returns, please review our Return Policy: https://www.ecowizard.co.uk/returns/.

How can you contact us about our Delivery?

If you have any further questions or comments, you may contact us by:

  • Email: orders@ecowizard.co.uk

RETURN POLICY

Last updated May 23, 2024

Thank you for your purchase, we hope you are happy with it.

However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange; please see below for more information on our returns policy.

RETURNS

If you find you have received the wrong or damaged item(s), you need to contact us within 7 days of receipt of goods. Any time after this you are responsible for returning the goods at your own cost following the standard returns process.

All returns must be postmarked and in writing within fourteen (14) days of the purchase date. All returned items must be in a new, unopened and unused condition, with all original tags and labels attached.


RETURN PROCESS

To return an item, please click the ‘Download Returns Form’ below and complete all data fields. You can then email this to our team once completed.
Place your item(s) securely in its original packaging along with the returns form.
Please note that the RMA# on the returns address is your original order number; please ensure to reference this on the returns address, as per below.
You are now ready to mail your return to the following address:

Attn: Returns
RMA #/Order No -
Eco WizardUnderfloor Wizard Ltd t/a ECO Wizard
Beechfield House
Winterton Way
Macclesfield
Cheshire
SK11 0LP
United Kingdom

We ask that all customers when returning products send the goods via a trackable courier service. Underfloor Wizard Ltd t/a ECO Wizard will not be held responsible for goods which do not arrive at our premises.

Please note, you will be responsible for all return shipping charges, unless in the instance of damaged/faulty goods received in which case we can issue you with a returns label to cover the cost of postage.

Download Returns Form

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

Faults on installed products: 

If a product that has been installed develops a fault, please contact us, do not uninstall the product yourself. We will arrange for an engineer or technical support from the brand to assist with diagnosing the fault. Once the fault has been confirmed we can then arrange for the necessary next steps to occur.


EXCEPTIONS

The following items cannot be returned or exchanged:

  • opened box, damaged, missing or incomplete items cannot be returned.
  • items that have been installed.


QUESTIONS
If you have any questions concerning our return policy, please contact us at: returns@ecowizard.co.uk

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