Dreame H12 Pro Wet/Dry Cordless Vacuum Cleaner
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£249.12 ex VAT£298.94 inc VATWas: £299.99 ex VAT

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The Dreame H12 Pro Wet/Dry Cordless Vacuum Cleaner is an advanced and intuitive vacuum cleaner...
Product code: 369050
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Description

The Dreame H12 Pro Wet/Dry Cordless Vacuum Cleaner is an advanced and intuitive vacuum cleaner that is designed to clean up both wet and dry dirt from floors while also featuring a clever edge-to-edge brush for skirting boards and difficult-to-reach areas. The Dreame H12 vacuums, mops and washes to help remove dirt, grime and spills thoroughly from all hard floor surfaces.

Remove dirt, dust, debris, hair, spills and grime with powerful scrubbing and 16,000Pa suction action. The H12 Pro's high-speed brushless motor wipes the floor 520 times per minute to get rid of messes fast while the automatic suction adjustment will change and adapt to every mess to optimise both cleaning power and efficiency. The large LED display will allow you to see how much battery power you have left, the cleanliness of the floor and the vacuum's operation status while the intelligent voice prompts will keep you informed on how best to enhance your cleaning experience.

Switch easily between 3 cleaning modes: Auto Mode for basic cleaning, Ultra Mode for deep cleaning, and Suction Mode that vacuums up liquids without mopping. The generous 900ml clean water tank provides plenty of water to thoroughly clean the hard floors around your home. Once you're done, simply place your vacuum cleaner and store all your attachments on the charging base included. 

What's In The Box: 1x Dreame H12 Pro (Main Body), 1x Handle, 1x Charging Base, 1x Accessory Holder, 2x Cleaning Brush, 1x Cleaning Solution, 1x Spare Roller Brush, 1x Replacement Filter.

  • Tackles wet and dry dirt simultaneously
  • Suction power of 16,000Pa
  • Edge-to-edge cleaning
  • Switch between 3 cleaning modes 
  • Lightweight & ergonomic
  • Clean thoroughly with the quieter brushless motor
  • Self cleaning both during and after use
  • Half an hour of uninterrupted cleaning
  • Automatic mess detection & suction adjustment 
  • Eliminates dirt, dust, debris, hair, spills & grime
  • A large LED display
  • Dimensions: ‎33.2cm x 30.7cm x 113.5cm
  • Colour: ‎Black
  • Weight: 6kg

Specifications

  • Product Capacity: ‎900 Millimeters
  • Power / Wattage: ‎300 watts
  • Number of Speeds: ‎3
  • Noise Level: ‎73 dB
  • Max. runtime for wet/dry cleaning: ‎35 minutes
  • Charging time: 4.5 hours

Code: 369050

DELIVERY INFORMATION

Fast, reliable UK delivery

  • FREE UK delivery (2–3 working days) on orders over £99 exVAT (order before 4pm)*.
  • Orders under £99 exVAT are charged £6 inc VAT (£5 exVAT).
  • Need it quickly? Choose from our Next Working Day & Saturday delivery options below (order before 2pm).

Delivery options & rates

Delivery OptionDelivery TimeCost
Standard Delivery2-3 working days£6.00 (£5.00 exVAT)
FREE Standard Delivery (orders over £99 exVAT)*2-3 working daysFREE
Next Working Day Delivery (order before 2pm)Next working day£9.99 (£8.33 exVAT)*
Next Working Day by 12pm  (order before 2pm)Next working day£20.00 (£16.67 exVAT)
Next Working Day by 10:30am  (order before 2pm)Next working day£21.60 (£18.00 exVAT)
Saturday Delivery  (order before 2pm Friday)    Next working day£20.00 (£16.67 exVAT)
Northern Ireland, Highland  & Islands Delivery  3-5 working days£9.99 (£8.33 exVAT)

Important: Orders placed after 2pm on Friday (or over the weekend) are processed on Monday for next working day delivery. Next Day & Saturday Delivery options NOT available on all products.

*FREE Standard & Next day delivery available on select products and will be clearly shown on the product page.


What to expect

  • We dispatch Monday - Friday (excluding public holidays).
  • Once dispatched, you’ll receive tracking information (where available).
  • If delivery is delayed for any reason, we’ll contact you as soon as possible with an updated estimate.

Please note: we cannot be held responsible for missed deliveries. Customers are advised to check their spam or junk folder to ensure tracking information and estimated delivery details are received.


Specialist product delivery

Some products require specialist handling:

  • For Portable power please allow up to 4 working days for delivery.
  • Solar panels are shipped via our £100 pallet delivery service.
  • In some cases a third-party supplier may fulfil your order directly.

Delivery areas & restrictions

  • Northern Ireland, Scottish Highlands & Channel Islands: please contact us for shipping rates.
  • Portable power to Northern Ireland: we can’t currently ship these items due to insurance issues with the courier.
  • International delivery: unfortunately we do not currently offer international shipping.

Questions, problems, or returns?

RETURN POLICY

Last updated May 23, 2024

Thank you for your purchase, we hope you are happy with it.

However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange; please see below for more information on our returns policy.

RETURNS

If you find you have received the wrong or damaged item(s), you need to contact us within 7 days of receipt of goods. Any time after this you are responsible for returning the goods at your own cost following the standard returns process.

All returns must be postmarked and in writing within fourteen (14) days of the purchase date. All returned items must be in a new, unopened and unused condition, with all original tags and labels attached.


RETURN PROCESS

To return an item, please click the ‘Download Returns Form’ below and complete all data fields. You can then email this to our team once completed.
Place your item(s) securely in its original packaging along with the returns form.
Please note that the RMA# on the returns address is your original order number; please ensure to reference this on the returns address, as per below.
You are now ready to mail your return to the following address:

Attn: Returns
RMA #/Order No -
Eco WizardUnderfloor Wizard Ltd t/a ECO Wizard
Beechfield House
Winterton Way
Macclesfield
Cheshire
SK11 0LP
United Kingdom

We ask that all customers when returning products send the goods via a trackable courier service. Underfloor Wizard Ltd t/a ECO Wizard will not be held responsible for goods which do not arrive at our premises.

Please note, you will be responsible for all return shipping charges, unless in the instance of damaged/faulty goods received in which case we can issue you with a returns label to cover the cost of postage.

Download Returns Form

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

Faults on installed products: 

If a product that has been installed develops a fault, please contact us, do not uninstall the product yourself. We will arrange for an engineer or technical support from the brand to assist with diagnosing the fault. Once the fault has been confirmed we can then arrange for the necessary next steps to occur.


EXCEPTIONS

The following items cannot be returned or exchanged:

  • opened box, damaged, missing or incomplete items cannot be returned.
  • items that have been installed.


QUESTIONS
If you have any questions concerning our return policy, please contact us at: returns@ecowizard.co.uk

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