Hive Hubless Active V3 Wireless Heating Smart Thermostat White/Grey
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The Hive Hubless Stat HT Smart Heating Thermostat White/Grey is an innovative product that ensures your...
Product code: 851811
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Description

The Hive Hubless Stat HT Smart Heating Thermostat White/Grey is an innovative product that ensures your living space is comfortable and energy-efficient. The device is specifically designed for use with combi boilers, making it a great choice for new building installations with no hub included. Additionally, this product can be easily integrated into an existing Hive Active Heating system. One of the standout features of this thermostat is its precise 5-25°C temperature range control that allows you to maintain a comfortable temperature level in your home. It comes with 6 daily time slots for scheduling and a 6-hour heating boost function to deliver added comfort and control. The holiday mode allows you to continually maintain the temperature within a range of your choice while away from home. 

With automatic frost protection, the thermostat detects potential cold spots and automatically applies heat if necessary, preventing water damage in your home. It is compatible with gas and LPG systems, oil boilers, and some electric boilers, offering ultimate versatility. The professional installation is recommended for this battery-powered thermostat, ensuring that it is set up to its full potential. The 2-wire receiver and touchscreen display make it user-friendly and easy to operate. The manual override with 'Ready By Pre-Heating' feature is an added bonus that allows manual control, ensuring that your living space is always at the desired temperature level.

Works with:

  • Amazon Alexa
  • Apple HomeKit
  • Google Home
  • iOS App
  • Android App

Specs:

  • 5-25°C Temperature Range
  • Suitable for Combi Boilers
  • Battery-Powered Thermostat
  • 2-Wire Receiver
  • Touchscreen Display
  • 1 Year Guarantee
  • Ready By Pre-Heating Manual Override
  • Smart Hub & Internet Connection Required

Code: 851811

Hi, what is the difference between this and the IT500? Other than price on your website? We need a replacement IT500 touchscreen thermostat as our old one has broken. Which do we need? We have all the other bits.
The main difference is that the IT500BM is for combination boilers and single heating zones only. Otherwise, they are very similar products and can both be smart-phone operated.
Hi is this compatible with Baxi duo tec 28 boiler
Salus thermostats are compatible with all boilers
Does this need the Tydor hub or can it work directly with just the app?
yes, it needs the TYDOM hub to be controlled via the TYDOM app

DELIVERY INFORMATION

Fast, reliable UK delivery

  • FREE UK delivery (2–3 working days) on orders over £99 exVAT (order before 4pm)*.
  • Orders under £99 exVAT are charged £6 inc VAT (£5 exVAT).
  • Need it quickly? Choose from our Next Working Day & Saturday delivery options below (order before 2pm).

Delivery options & rates

Delivery OptionDelivery TimeCost
Standard Delivery2-3 working days£6.00 (£5.00 exVAT)
FREE Standard Delivery (orders over £99 exVAT)*2-3 working daysFREE
Next Working Day Delivery (order before 2pm)Next working day£9.99 (£8.33 exVAT)*
Next Working Day by 12pm  (order before 2pm)Next working day£20.00 (£16.67 exVAT)
Next Working Day by 10:30am  (order before 2pm)Next working day£21.60 (£18.00 exVAT)
Saturday Delivery  (order before 2pm Friday)    Next working day£20.00 (£16.67 exVAT)
Northern Ireland, Highland  & Islands Delivery  3-5 working days£9.99 (£8.33 exVAT)

Important: Orders placed after 2pm on Friday (or over the weekend) are processed on Monday for next working day delivery. Next Day & Saturday Delivery options NOT available on all products.

*FREE Standard & Next day delivery available on select products and will be clearly shown on the product page.


What to expect

  • We dispatch Monday - Friday (excluding public holidays).
  • Once dispatched, you’ll receive tracking information (where available).
  • If delivery is delayed for any reason, we’ll contact you as soon as possible with an updated estimate.

Please note: we cannot be held responsible for missed deliveries. Customers are advised to check their spam or junk folder to ensure tracking information and estimated delivery details are received.


Specialist product delivery

Some products require specialist handling:

  • For Portable power please allow up to 4 working days for delivery.
  • Solar panels are shipped via our £100 pallet delivery service.
  • In some cases a third-party supplier may fulfil your order directly.

Delivery areas & restrictions

  • Northern Ireland, Scottish Highlands & Channel Islands: please contact us for shipping rates.
  • Portable power to Northern Ireland: we can’t currently ship these items due to insurance issues with the courier.
  • International delivery: unfortunately we do not currently offer international shipping.

Questions, problems, or returns?

RETURN POLICY

Last updated May 23, 2024

Thank you for your purchase, we hope you are happy with it.

However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange; please see below for more information on our returns policy.

RETURNS

If you find you have received the wrong or damaged item(s), you need to contact us within 7 days of receipt of goods. Any time after this you are responsible for returning the goods at your own cost following the standard returns process.

All returns must be postmarked and in writing within fourteen (14) days of the purchase date. All returned items must be in a new, unopened and unused condition, with all original tags and labels attached.


RETURN PROCESS

To return an item, please click the ‘Download Returns Form’ below and complete all data fields. You can then email this to our team once completed.
Place your item(s) securely in its original packaging along with the returns form.
Please note that the RMA# on the returns address is your original order number; please ensure to reference this on the returns address, as per below.
You are now ready to mail your return to the following address:

Attn: Returns
RMA #/Order No -
Eco WizardUnderfloor Wizard Ltd t/a ECO Wizard
Beechfield House
Winterton Way
Macclesfield
Cheshire
SK11 0LP
United Kingdom

We ask that all customers when returning products send the goods via a trackable courier service. Underfloor Wizard Ltd t/a ECO Wizard will not be held responsible for goods which do not arrive at our premises.

Please note, you will be responsible for all return shipping charges, unless in the instance of damaged/faulty goods received in which case we can issue you with a returns label to cover the cost of postage.

Download Returns Form

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

Faults on installed products: 

If a product that has been installed develops a fault, please contact us, do not uninstall the product yourself. We will arrange for an engineer or technical support from the brand to assist with diagnosing the fault. Once the fault has been confirmed we can then arrange for the necessary next steps to occur.


EXCEPTIONS

The following items cannot be returned or exchanged:

  • opened box, damaged, missing or incomplete items cannot be returned.
  • items that have been installed.


QUESTIONS
If you have any questions concerning our return policy, please contact us at: returns@ecowizard.co.uk

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