Here at Eco Wizard we're extremely proud of our Eco ranges and the helpful and knowledgeable customer service we look to provide with every single enquiry and order. But don't take our word for it - check out what some of our customers have to say!
I have had one of these that lasted over 12 years. Unfortunately, it developed a fault. It's such a good product that I bought a replacement which is working just fine.
The service is exceptional! I bought an iT500 receiver that developed a fault within a couple of days during the cold spell. When I rang and reported the issue, I got a replacement couriered the following day which saved me the agony of suffering a cold house. Very impressed.
Perfect service. Arrived the next day. Easy to connect and set up
Perfect service. Arrived the next day. Easy to connect and set up.
Tried and tested
I needed a part quick and there wasn’t many companies offering it certainly none nearby where u could. Collect but . Ecowizard had the part in stock and promised me next day delivery at an affordable price. Thank you
My old thermostat had no lights, were simple to switch over and working as it should.
Thank you to all at Eco Wizard for promptly shipping and even calling me to check if the products had arrived safely. The customer service representative was both professional & courteous. He even ensured the delivery was made after the first failed attempt. Well done everyone at Eco Wizard. Fantastic job!!!
Turned up quickly And very good communication through out process
Fitting and setting up was simplicity itself and there was an immediate response from the central heating system. The temperature was held accurately at the programmed limits and a quick check of the meter showed that it was more economical. The package information is basic and a download of the full manual is essential to get the best from the unit
I now have 12 of these and they have been very reliable. I used to have a Tado system which I returned as not fit for purpose but this system follows a schedule even when the internet goes down. I now have a reliable system that can be remotely controlled.
Very customer-focused company, selling at realistic prices with very fast delivery. I would highly recommend Eco Wizard.
Great service
I have had an excellent customer service experience from Ecowizard,, but I received a replacement from Ecowizard and will return the first one when I get this connected.
Good service
Highly recommended, very easy to use
Very impressed by communication throughout. Also the best price I could find for this unit. Would 100% recommend and use again.
The item arrived quickly and packed well. It looks correct but at his time I can not say how good it is as I am waiting for the installer
Item arrived as described and expected. Thank you
The product arrived on time and as described . I wanted the WIRELESS DRAYTON+RF (not the Drayton+ ) thermostat transmitter . Ecowizard is the only one online that stock this boiler thermostat only (ie without having to buy the receiver ) saving you money if your receiver is still working . I would recommend it to a friend as it is reasonably priced too. Customer service very good and helpful.
Super services
So easy to use. Well packaged. Good value.