The Alpha ESS 10.1kWh Parallel Connection Modular Expansion Battery is a powerful, scalable, and highly efficient solution designed to maximise your home or commercial energy storage system. Engineered for seamless integration with the Alpha ESS SMILE5 Hybrid Inverter, this 10.1kWh module allows you to expand your system effortlessly, providing reliable long-term energy storage and enhanced energy independence.
With support for up to six SMILE-BAT-10.1P modules connected in parallel, you can achieve an impressive 60.6kWh total storage capacity, it's ideal for properties with high energy demands or advanced solar PV setups. Built with LiFePO4 (LFP) battery chemistry, this expansion module offers excellent safety, thermal stability, long cycle life, and 96% Depth of Discharge (DoD), ensuring maximum usable energy and long-term performance.
The battery carries an IP65 rating, making it suitable for both indoor and outdoor installation, while its modular, plug-and-play design ensures straightforward setup and future expansion. When paired with the Smile5 inverter, the system delivers premium reliability, cloud monitoring capabilities, and consistent high-quality performance - backed by a comprehensive 10-year warranty for total peace of mind.
Founded in 2012, Alpha ESS has become a global leader in battery storage technology, offering cutting-edge, safe, and intelligent energy management products. This expansion battery embodies the brand’s commitment to quality, providing a robust and future-ready storage solution for residential and commercial applications.
Code: ALPH-SMILE-BAT-10.1P-IP65
Last updated 17th September, 2024
This Shipping & Delivery Policy is part of our Terms of Service ("Terms") and should be therefore read alongside our main Terms: https://www.ecowizard.co.uk/terms-and-conditions/.
Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.
What are my Shipping & Delivery Options?
We offer various shipping options. In some cases a third-party supplier may be managing our inventory and will be responsible for shipping your products.
FREE Shipping
We offer FREE 2-3 working day delivery on all orders over £99 exVAT received before 4pm. All orders placed under £99 exVAT are charged at £6 (£5 ExVAT).
For Portable Power please allow up to 4 working days for delivery and Solar Panels are shipped via our pallet delivery service which is a £100.
Next Day Delivery
We also offer Next Working Day Delivery on all orders received before 2pm. Once again, all orders placed after 2pm on a Friday and at the weekend will be processed on Monday and then sent out for Next Working Day Delivery.
Northern Ireland, Highlands & Channel Islands
Please contact us for our shipping rates to Northern Ireland, Scottish Highlands & Channel Islands.
Please note; we can't currently ship portable power items to Northern Ireland due to insurance issues with the courier.
Do you deliver Internationally?
We do not offer international shipping.
What happens if my order is delayed?
If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.
For EU and UK consumers: This does not affect your statutory rights. For more information please refer to our Terms.
Questions about Returns?
If you have questions about returns, please review our Return Policy: https://www.ecowizard.co.uk/returns/.
How can you contact us about our Delivery?
If you have any further questions or comments, you may contact us by:
Last updated May 23, 2024
Thank you for your purchase, we hope you are happy with it.
However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange; please see below for more information on our returns policy.
RETURNS
If you find you have received the wrong or damaged item(s), you need to contact us within 7 days of receipt of goods. Any time after this you are responsible for returning the goods at your own cost following the standard returns process.
All returns must be postmarked and in writing within fourteen (14) days of the purchase date. All returned items must be in a new, unopened and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, please click the ‘Download Returns Form’ below and complete all data fields. You can then email this to our team once completed.
Place your item(s) securely in its original packaging along with the returns form.
Please note that the RMA# on the returns address is your original order number; please ensure to reference this on the returns address, as per below.
You are now ready to mail your return to the following address:
Attn: Returns
RMA #/Order No -
Eco WizardUnderfloor Wizard Ltd t/a ECO Wizard
Beechfield House
Winterton Way
Macclesfield
Cheshire
SK11 0LP
United Kingdom
We ask that all customers when returning products send the goods via a trackable courier service. Underfloor Wizard Ltd t/a ECO Wizard will not be held responsible for goods which do not arrive at our premises.
Please note, you will be responsible for all return shipping charges, unless in the instance of damaged/faulty goods received in which case we can issue you with a returns label to cover the cost of postage.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
Faults on installed products:
If a product that has been installed develops a fault, please contact us, do not uninstall the product yourself. We will arrange for an engineer or technical support from the brand to assist with diagnosing the fault. Once the fault has been confirmed we can then arrange for the necessary next steps to occur.
EXCEPTIONS
The following items cannot be returned or exchanged:
QUESTIONS
If you have any questions concerning our return policy, please contact us at: returns@ecowizard.co.uk
