The Eve Home Door & Window Wireless Contact Sensor is an unobtrusive energy saving product and security monitoring solution, designed to detect whether your home windows and doors are open or closed. Easy to install with simple and effective Bluetooth, Apple HomeKit and Thread supported connectivity, you'll be able to receive notifications on the go about your window and door status instantly via your smartphone or tablet device.
You can equip it to control other HomeKit Accessories in your home whenever doors or windows are opened or closed - e.g. window open, heating off - saving on your energy bills and allowing you to be more environmentally friendly when combined with our Eve Thermo Radiator Valve from this range.
You'll also rest assured that you're receiving the highest data privacy, with no personal data, under no circumstances, captured, saved to a cloud, or sold. Alongside Bluetooth, Eve Door & Window supports Thread technology that makes your smart home network more responsive, robust, and increases its reach.
What Is Matter & How Does It Work?
Matter is the future of smart home, allowing you to easily control all your different smart home devices, regardless of brand, from the app or voice assistance control of your choosing. Whether you use an iPhone, Amazon Alexa, Google Assistant or similar, all your smart home devices will work together in your smart home system with easy setup, seamless control and consistent, responsive local connectivity.
Eve Home is Matter-supported and has the largest number of Thread-enabled products that are ready and waiting to be set up with Matter, only requiring a free and easy firmware update. If you buy an Eve Home device today, you’ll be ready to use Matter in no time.
Requirements: iPhone or iPad with the latest version of iOS/iPadOS. Controlling this HomeKit-enabled accessory automatically and away from home requires a HomePod or an Apple TV (4th generation or later) as a home hub Notifications away from home require a home hub.
Benefits
Code: 10EBN9901
Last updated 17th September, 2024
This Shipping & Delivery Policy is part of our Terms of Service ("Terms") and should be therefore read alongside our main Terms: https://www.ecowizard.co.uk/terms-and-conditions/.
Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.
What are my Shipping & Delivery Options?
We offer various shipping options. In some cases a third-party supplier may be managing our inventory and will be responsible for shipping your products.
FREE Shipping
We offer FREE 2-3 working day delivery on all orders over £99 received before 4pm. All orders placed under £99 are charged at £6 (£5 ExVAT).
For Portable Power please allow up to 4 working days for delivery and Solar Panels are shipped via our pallet delivery service which is a £100.
Next Day Delivery
We also offer Next Working Day Delivery on all orders received before 2pm. Once again, all orders placed after 2pm on a Friday and at the weekend will be processed on Monday and then sent out for Next Working Day Delivery.
Northern Ireland, Highlands & Channel Islands
Please contact us for our shipping rates to Northern Ireland, Scottish Highlands & Channel Islands.
Please note; we can't currently ship portable power items to Northern Ireland due to insurance issues with the courier.
Do you deliver Internationally?
We do not offer international shipping.
What happens if my order is delayed?
If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.
For EU and UK consumers: This does not affect your statutory rights. For more information please refer to our Terms.
Questions about Returns?
If you have questions about returns, please review our Return Policy: https://www.ecowizard.co.uk/returns/.
How can you contact us about our Delivery?
If you have any further questions or comments, you may contact us by:
Last updated May 23, 2024
Thank you for your purchase, we hope you are happy with it.
However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange; please see below for more information on our returns policy.
RETURNS
If you find you have received the wrong or damaged item(s), you need to contact us within 7 days of receipt of goods. Any time after this you are responsible for returning the goods at your own cost following the standard returns process.
All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, please click the ‘Download Returns Form’ below and complete all data fields. You can then email this to our team once completed.
Place your item(s) securely in its original packaging along with the returns form.
Please note that the RMA# on the returns address is your original order number; please ensure to reference this on the returns address, as per below.
You are now ready to mail your return to the following address:
Attn: Returns
RMA #/Order No -
Eco WizardUnderfloor Wizard Ltd t/a ECO Wizard
Beechfield House
Winterton Way
Macclesfield
Cheshire
SK11 0LP
United Kingdom
We ask that all customers when returning products send the goods via a trackable courier service. Underfloor Wizard Ltd t/a ECO Wizard will not be held responsible for goods which do not arrive at our premises.
Please note, you will be responsible for all return shipping charges, unless in the instance of damaged/faulty goods received in which case we can issue you with a returns label to cover the cost of postage.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
EXCEPTIONS
The following items cannot be returned or exchanged:
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
sales@ecowizard.co.uk
