The ENER-J PRO 2 Series Smart Wireless HD Video Doorbell lets you see, hear and speak to visitors, guests and delivery drivers on your doorstep in real time. Blending cutting-edge surveillance with effortless smart control, this ultra-modern doorbell comes with 2K Ultra HD video, two-way audio, night vision, and a long-lasting 10,000mAh battery - all accessible via the intuitive ENERJSMART App.
With a wide-angle HD camera and digital WDR technology, you’ll enjoy crystal-clear visuals, even in harsh lighting or shadows. The smart motion detection system wakes up in under a second and delivers real-time alerts to your smartphone, reducing false alarms by up to 90%. Whether it’s a courier, guest, or unexpected visitor, you’ll be able to see and speak to them instantly - no matter where you are.
Built with convenience in mind, the PRO 2 Series sets up in under 5 minutes and maintains a stable Wi-Fi connection up to 25 metres. Its IP45 waterproof design ensures reliable performance through the unpredictable British weather, from cold winters to summer heat. Store footage securely via SD card (up to 128GB) or cloud storage, and enjoy total control over your front-door security 24/7.
What's In The Box: PRO 2 Series video doorbell unit (battery-powered, 2K HD model), rechargeable battery pack, mounting hardware (bracket, screws/anchors), quick-start guide/setup manual & USB charging cable.
Code: SHA5328
Last updated 17th September, 2024
This Shipping & Delivery Policy is part of our Terms of Service ("Terms") and should be therefore read alongside our main Terms: https://www.ecowizard.co.uk/terms-and-conditions/.
Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.
What are my Shipping & Delivery Options?
We offer various shipping options. In some cases a third-party supplier may be managing our inventory and will be responsible for shipping your products.
FREE Shipping
We offer FREE 2-3 working day delivery on all orders over £99 exVAT received before 4pm. All orders placed under £99 exVAT are charged at £6 (£5 ExVAT).
For Portable Power please allow up to 4 working days for delivery and Solar Panels are shipped via our pallet delivery service which is a £100.
Next Day Delivery
We also offer Next Working Day Delivery on all orders received before 2pm. Once again, all orders placed after 2pm on a Friday and at the weekend will be processed on Monday and then sent out for Next Working Day Delivery.
Northern Ireland, Highlands & Channel Islands
Please contact us for our shipping rates to Northern Ireland, Scottish Highlands & Channel Islands.
Please note; we can't currently ship portable power items to Northern Ireland due to insurance issues with the courier.
Do you deliver Internationally?
We do not offer international shipping.
What happens if my order is delayed?
If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.
For EU and UK consumers: This does not affect your statutory rights. For more information please refer to our Terms.
Questions about Returns?
If you have questions about returns, please review our Return Policy: https://www.ecowizard.co.uk/returns/.
How can you contact us about our Delivery?
If you have any further questions or comments, you may contact us by:
Last updated May 23, 2024
Thank you for your purchase, we hope you are happy with it.
However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange; please see below for more information on our returns policy.
RETURNS
If you find you have received the wrong or damaged item(s), you need to contact us within 7 days of receipt of goods. Any time after this you are responsible for returning the goods at your own cost following the standard returns process.
All returns must be postmarked and in writing within fourteen (14) days of the purchase date. All returned items must be in a new, unopened and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, please click the ‘Download Returns Form’ below and complete all data fields. You can then email this to our team once completed.
Place your item(s) securely in its original packaging along with the returns form.
Please note that the RMA# on the returns address is your original order number; please ensure to reference this on the returns address, as per below.
You are now ready to mail your return to the following address:
Attn: Returns
RMA #/Order No -
Eco WizardUnderfloor Wizard Ltd t/a ECO Wizard
Beechfield House
Winterton Way
Macclesfield
Cheshire
SK11 0LP
United Kingdom
We ask that all customers when returning products send the goods via a trackable courier service. Underfloor Wizard Ltd t/a ECO Wizard will not be held responsible for goods which do not arrive at our premises.
Please note, you will be responsible for all return shipping charges, unless in the instance of damaged/faulty goods received in which case we can issue you with a returns label to cover the cost of postage.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
Faults on installed products:
If a product that has been installed develops a fault, please contact us, do not uninstall the product yourself. We will arrange for an engineer or technical support from the brand to assist with diagnosing the fault. Once the fault has been confirmed we can then arrange for the necessary next steps to occur.
EXCEPTIONS
The following items cannot be returned or exchanged:
QUESTIONS
If you have any questions concerning our return policy, please contact us at: returns@ecowizard.co.uk
