LG Chem RESU10H Prime 10kWh Whole Home Backup Battery

£5,499.99 ex VAT£6,599.99 inc VAT

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Product features

  • Powerful whole-home backup
  • 9.6kWh usable energy storage
  • Peak-hour energy reduction
  • Powers your home during outages
  • Real-time app monitoring
  • Solar PV compatible
  • Indoor or outdoor installation
  • Long-life lithium-ion cells
Product code: RESU10H-PRIME
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Description

The LG Chem RESU10H Prime 10kWh Whole Home Backup Battery is one of the largest capacity home storage batteries designed to reduce the amount of energy used during pricey peak hours and will also power your home during a powercut. The LG Chem RESU Prime 10kWh provides 9.6kWh of usable energy to deliver outstanding performance whether paired with solar PV or used as a standalone backup solution.

Its compatibility with many approved hybrid inverter brands allows for seamless integration into both new and existing installations. Smart battery management technology optimises performance and offers enhanced safety features, including multi-layer protection against overcharge, over-discharge, and temperature fluctuations.

Built with long-life lithium-ion cells, the RESU Prime boasts a cycle life made to support many years of regular use. Its weather-resistant, modular design allows both indoor and outdoor installation, giving homeowners flexibility in system placement. Download the LG RESU Monitor app to get real-time insights into your battery’s performance to track energy usage, monitor system health, and maximise savings by optimising how and when stored power is used.

With its compact profile, exceptional usable capacity, and industry-leading power output, this battery is ideal for supporting whole-home backup, reducing electricity bills, and enhancing energy independence. The RESU Prime 10kWh incorporates advanced lithium-ion technology for long lifecycle durability and high energy density, ensuring consistent performance throughout its lifespan.

The LG Chem RESU10H Prime consists of 1x Battery Control Unit (24kg), 2x Battery Modules (41kg each) & 1x Connect Plate (5kg).

  • 10kWh total capacity / 9.6kWh usable energy: Ideal for daily battery cycling & backup power
  • High power output: Capable of running energy-intensive appliances & supporting whole-home systems
  • Advanced lithium-ion technology: Offers high energy density, improved thermal stability & long lifespan
  • Modular, compact design: Space-efficient & suitable for both indoor & outdoor installations
  • Flexible installation: Can be fitted in either a floor standing or wall-mounted position
  • Compatible with leading hybrid inverters: Ensures straightforward integration with new or existing solar PV systems
  • Smart battery management system: Enhances safety, efficiency & long-term durability
  • Ideal for backup power: Keeps essential circuits running during outages & allows for energy independence
  • Low operating noise: Quiet performance suitable for any home environment
  • Communication Interface: RS485 & CAN
  • Enclosure Protection Rating: IP55
  • Dimensions: 504mm x 817mm x 295mm | Weight: 111kg

Important: An inverter is required to convert the battery’s DC power into usable AC electricity for your home. The RESU10H Prime must be paired only with an approved compatible hybrid inverter on LG’s official compatibility list to ensure safe, reliable operation.

Code: RESU10H-PRIME

DELIVERY POLICY

Last updated 17th September, 2024

This Shipping & Delivery Policy is part of our Terms of Service ("Terms") and should be therefore read alongside our main Terms: https://www.ecowizard.co.uk/terms-and-conditions/.

Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.

What are my Shipping & Delivery Options?

We offer various shipping options. In some cases a third-party supplier may be managing our inventory and will be responsible for shipping your products.

FREE Shipping

We offer FREE 2-3 working day delivery on all orders over £99 received before 4pm. All orders placed under £99 are charged at £6 (£5 ExVAT).

For Portable Power please allow up to 4 working days for delivery and Solar Panels are shipped via our pallet delivery service which is a £100.

Next Day Delivery

We also offer Next Working Day Delivery on all orders received before 2pm. Once again, all orders placed after 2pm on a Friday and at the weekend will be processed on Monday and then sent out for Next Working Day Delivery.

Northern Ireland, Highlands & Channel Islands 

Please contact us for our shipping rates to Northern Ireland, Scottish Highlands & Channel Islands.

Please note; we can't currently ship portable power items to Northern Ireland due to insurance issues with the courier.

Do you deliver Internationally?

We do not offer international shipping.

What happens if my order is delayed?

If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.

For EU and UK consumers: This does not affect your statutory rights. For more information please refer to our Terms.

Questions about Returns?

If you have questions about returns, please review our Return Policy: https://www.ecowizard.co.uk/returns/.

How can you contact us about our Delivery?

If you have any further questions or comments, you may contact us by:

  • Email: orders@ecowizard.co.uk

RETURN POLICY

Last updated May 23, 2024

Thank you for your purchase, we hope you are happy with it.

However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange; please see below for more information on our returns policy.

RETURNS

If you find you have received the wrong or damaged item(s), you need to contact us within 7 days of receipt of goods. Any time after this you are responsible for returning the goods at your own cost following the standard returns process.

All returns must be postmarked and in writing within fourteen (14) days of the purchase date. All returned items must be in a new, unopened and unused condition, with all original tags and labels attached.


RETURN PROCESS

To return an item, please click the ‘Download Returns Form’ below and complete all data fields. You can then email this to our team once completed.
Place your item(s) securely in its original packaging along with the returns form.
Please note that the RMA# on the returns address is your original order number; please ensure to reference this on the returns address, as per below.
You are now ready to mail your return to the following address:

Attn: Returns
RMA #/Order No -
Eco WizardUnderfloor Wizard Ltd t/a ECO Wizard
Beechfield House
Winterton Way
Macclesfield
Cheshire
SK11 0LP
United Kingdom

We ask that all customers when returning products send the goods via a trackable courier service. Underfloor Wizard Ltd t/a ECO Wizard will not be held responsible for goods which do not arrive at our premises.

Please note, you will be responsible for all return shipping charges, unless in the instance of damaged/faulty goods received in which case we can issue you with a returns label to cover the cost of postage.

Download Returns Form

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

Faults on installed products: 

If a product that has been installed develops a fault, please contact us, do not uninstall the product yourself. We will arrange for an engineer or technical support from the brand to assist with diagnosing the fault. Once the fault has been confirmed we can then arrange for the necessary next steps to occur.


EXCEPTIONS

The following items cannot be returned or exchanged:

  • opened box, damaged, missing or incomplete items cannot be returned.
  • items that have been installed.


QUESTIONS
If you have any questions concerning our return policy, please contact us at: returns@ecowizard.co.uk

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