Will it automatically switch to excess solar energy
Yes, that is what it should do, you would be best checking with Ohme technical directly for more succinct information on how it works, but from our understanding, yes.
Is the charger ATEX RATED
No, this is not ATEX rated as far as we are aware
Hello, does this have a built in RCD?
Yes, the Ohme chargers come with built in RCD
Im ready to order. Who do you ship with?
Thanks
We ship Ohme with DPD
Is this charger compatible with a Lexus RZ 300
All EV chargers are designed to be compatible with all cars, so yes, this will be fine.
Hello! Do you do Bluelight discount please? Thanks
Unfortunately we cannot offer BlueLight discount on our EV chargers, and we believe we already have the best price online.
What does SPD stand for?
Surge Protection Device
my charger will not let me unplug from the unit although it is 100% charged any ideas please
I would recommend using the below link to contact Ohme directly to see whether their engineers can advise: they give a 3-year warranty on their products so should be best placed to help
Who to contact when you're experiencing charging issues - Ohme EV
How long to charge vehicle
Research suggests it should take 10-12 hours, but Ohme themselves should be able to provide a little more information:
How to control my charging with Ohme - Ohme EV
Does this charger come with a lifetime free SIM card from Ohme?
That's correct. Recently Ohme changed the 3 years free sim to lifetime free SIM card.
Do the Zappi chargers have a variety of lengths of tethered cables
6.5m only for Zappi
Hypervolt offer 5, 7.5m and 10m. Ohme offer 5 and 8.5m
Hi will this work with Eon Next? Thanks
Please see a link below, which confirms compatibility between Ohme Home Pro & E.ON Next:
Ohme and E.ON Next collaboration offers more affordable home charging - Ohme EV
Can this be used with any energy supplier?
We are pleased to confirm that the Ohme Home Pro 7.4kW Type 2 Tethered EV Charger is compatible with all energy suppliers.
Should you require any technical assistance, please contact Ohme on the below:
Help Centre | Search FAQs & Support | Ohme
My internet won't reach garage does ohme come with a SIM included with connectivity for 3 years
Ohme have provided the below technical information:
“Yes, the Ohme Home Pro 7.4kW Type 2 Tethered EV Charger comes with a built-in 3G/4G SIM card that provides connectivity, making it ideal for garages without WiFi. It includes 3 years of data, allowing the unit to receive software updates, use smart charging features, and communicate with the app”.
Hi I have recently bought Ohme Home Pro 7.4kW Type 2 Tethered EV Charger, but there’s no manual in the box. Could you send me the installation instructions please?
Please see the below link to all Ohme manuals and installation instructions
Product Manuals - Ohme EV
Where is Charger ID found
Please see the below link to Ohme’s website for this information
Explore: Advanced Settings - Ohme EV
Hi, ive recently purchased an EV and wondered what the timeframe currently is for installing an EV charger? Thanks
Our installers work on a lead time of 2-3 weeks from the point of completion of survey. Please request a quote on our website and we can start the process for you.
HOW MUCH IS TO INSTALL EV CHARGER Ohme
Please request a quote on our site, by selecting the desired charger & installation type.
We will then email you a Pre-installation survey to complete. Please follow the instructions in the survey (pictures/videos of where unit will be installed etc). Once the survey has been completed, we notify our partner installation company to review it.
If the installation is deemed Standard, you will receive a call in the coming days from the installers to book you in for installation. If the review concludes that the installation isn’t standard, the installers will call you to go over the additional works required (as well as potential costs).
Typically, we advise on 2-3 weeks for the installation to be booked in, although this can be sooner (should engineers be available, standard installation etc). Installation is priced at £479 including VAT
Hi new cable fitted so just want a ohmes charger fitted plus connecting both ends please can you give me a price thankyou
Rick
The price for the Ohme 5m would be as advertised on the website below
Ohme Home Pro 7.4kW Type 2 Tethered EV Charger from £443.33
If you want an installation quote, this will require you to complete the Jumptech survey link we can send, and then it would need to be discussed with the installers. I can confirm that the minimum cost for installation is £479
I have had the cable installed 3 days ago how much will it cost for the ohme pro charger with 5m cable and to connect both ends thank you
Thanks for your enquiry.
Please see below a link to our site for the Ohme Charger:
Ohme Home Pro 7.4kW Type 2 Tethered EV Charger from £443.33
You may request a quote on the above link, by selecting the cable length & installation option desired.
Please see a link below to our Installation, which includes both Standard & Standard Install + SPD cost:
Installation
The above is a quote if you chose a 5m Ohme, along with Standard Installation. Below Quantity, you will see “Request a quote” or “Add to Bag”.
The previous owners of my house had an electric car and the initial wiring has been completed, as far as I'm aware they just removed their charging pod but the infrastructure is still there. If this is the case would the installation fee be lowered as I think it would just need connecting to the previous box located on the outside of the house.
Unfortunately, the installation fee cannot be lowered, as this is the minimum cost for a standard installation of the charger, regardless of whether previous cabling has been installed. If you are interested in going ahead, please request a quote on our website, and we can send you a link to the installation survey. Once this is complete, the Installation company can confirm whether the installation is standard, and look to book you in.
Hi, How long to install in Caerphilly CF83 8JX?
Thanks
We can instal in your area from roughly 2 weeks from the point of completion of installation survey and payment being made.
Is this charger supplied with a cable & is it compatible with the Volkswagen ID.3
Yes, it comes with a 6m cable attached and all chargers should work with all cars
Is it compatible with solar panels
We are pleased to confirm the Ohme Home Pro is Solar Panel compatible
Does it work with British gas?
Yes, according to Ohme:
‘The Ohme Home Pro 7.4kW Type 2 Tethered EV Charger is compatible with British Gas, as it integrates directly with their smart energy tariff. This charger can automatically schedule charging during off-peak hours, optimizing costs for users on British Gas's EV Power+ tariff.’
Hi,
My electricity is with EDF energy, would this charger still work and would I be able to use all its features.
Thanks,
Ravi
We are pleased to confirm that the Ohme EV charger is compatible with EDF energy – please see below:
“The charger is independent of your energy supplier and is fully compatible with EDF's EV-specific tariffs, such as EDF GoElectric Overnight and the Smart Charging Bolt-On. Because it uses a built-in 4G SIM card, you won't even need a strong home Wi-Fi signal for smart features to function - Home EV Chargers, Compare Ohme Home Pro & ePod | From £949”.
The above quotation is from Ohme’s direct website.
For any further technical query, you can contact Ohme directly on the below customer support page:
Help Centre | Search FAQs & Support | Ohme
Does this ohme pro charger come with a CT clamp please
We are pleased to confirm that the Ohme Home Pro comes supplied with a CT clamp in the box.
If am buying the tethered charger- then I can directly plug the charger to the car straight away ?
Like i dont need to connect separate charging wire both to the charging port and car ??
Yes, a tethered charger comes with a cable that you can plug directly into the car.