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Here at Eco Wizard we're extremely proud of our Eco ranges and the helpful and knowledgeable customer service we look to provide with every single enquiry and order. But don't take our word for it - check out what some of our customers have to say!
Communication 5* over the phone as well as through email Product quality 5* Delivery 5* Booking instalation 5* And also referral offer for friends Here is a picture as it's nice, quick, tidy instalation by friendly Aero team.
My previous gateway gave up the ghost after 10 years. This simply plugged in and the control unit connected straight to it.
Arrived promptly next day after ordering. Product well packaged, simple installation and operating instructions. All installed and working in about 4hrs. Ohme app easy to use and useful having a display on charger so you can check progress without needing to login or access your phone. Overall it seems to be an excellent product.
This feels like a really quality product, it is straightforward to use, no sign of any overheating in the unit or the plug, we have decided to keep using this instead of paying a huge amount to have a fast charger installed. The supplied case is a nice touch too and it is easy enough to fit the cable into it.
Excellent customer service, Ted is a credit to the company
Great service, helpful and prompt delivery
Great communication from the company and a fantastic man who came round to fit it
Excellent pricing, perfect service, and quick delivery. Plug and play technology that is compatible with Tesla, Apple, North West Electricity, and Octopus. A very neat and simple solution to a very complex issue… Green and low cost EV Charging.
Totally delight with this purchase. I bought the kit with the hub an 2 drivers and 3 separate drivers. My reputation for DIY is not good. Despite this, the fitting of each driver took about 5 minutes, it will take about 10 minutes if you use the screw kit to fix them, though so far the very strong 3M double sided take is working very well. The setting up of the Wi-Fi took about 15 minutes. Decided to buy from Eco Wizard as an established UK company rather than risk some of the cheaper products available from overseas sources on line. Also had one small tech is caused by me. Rang the tech help line who answered quickly and problem sorted in a few minutes. Highly recommend this product and Company.
A pleasure to deal. They were kind and considerate when I phoned them with some issues I was having. Such a pleasure to deal with a caring business rather than some businesses who don't want to know after they have got your money. Would definitely recommend.
Excellent website, easy to use, competitive price. fast next day delivery free, product as stated. Very happy with the service provided.
car charger great and no issues. can’t currently mount the cable holder on the wall as missing a mounting plate. EcoWizard not at fault - was missing from the box.
Eco Wizard Have been excellent since I put my order in, very prompt delivery, with excellent Customer service when I thought I had a problem, very professional and reassuring. Strongly recommend using these Guys.
The unit looks good, bit niggling is the bright light display when its powered up, this especially at night, but its displaying its functions which is handy to know. Easy to have installed, its currently working doing what it was purchased for. Early days, but looks like a good choice.
Great customer service and the company has given 5 years warrant not like other companies who gives 3 years for the same product
I use it on a daily basis to power laptops etc and occasionally the fridge if the power goes out. Very reliable, no problems with it what so ever. The cooling fan is a bit noisy but is bearable
Old unit failed. Got this. Fitted it. It works!
Great service provided. Ohme charger was straightforward to fit and was delivered quickly, well packaged. Good solid construction and looks to be good quality product.
After reading the reviews online I decided to purchase this. Great add on to my smart home kit. Easy set up with HomeKit and with the map you can get localised weather for where you may be travelling to using the Netatmo community
First charger I have installed. It was very easy and has a helpful installer app at the end to check everything works. It looks and feels solid so hopefully will last a long time. I have had it a couple of weeks now connected to octopus energy. All working fine would recommend to others.
Very intuitive charger to use. The app is great and very easy to use. I am impressed by the product and I don't know how it could be better