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Here at Eco Wizard we're extremely proud of our Eco ranges and the helpful and knowledgeable customer service we look to provide with every single enquiry and order. But don't take our word for it - check out what some of our customers have to say!
Great service highly recommend. I mistakenly chose the wrong product colour but no trouble when asked to amend the order
Great service highly recommend. I mistakenly chose the wrong product colour but no trouble when asked to amend the order
Great service highly recommend. I mistakenly chose the wrong product colour but no trouble when asked to amend the order.
Item arrived very quickly great value highly recommend
Very slick, great service item arrived very quickly and great price highly recommended thank you
Great product, great communications and received in quick time.would definitely use again
Great product, great communications and received in quick time.would definitely use again
Quick delivery good price. Replacement for the same one which lasted 25 years.
Love the new model , used to install a lot the previous model , excellent price , Ecowizard has probably the best price online , quick delivery as well . Very happy with purchase and overall experience
Perfect, solved the problem
The assistance provided by the tech. on the phone was excellent.
Would have given zero stars as unfortunately this item is not fit for purpose. The thread is too small for a standard TVR. I should’ve read the other reviews first!!!
Honeywell Remote Sensor. My emails keep returning no-reply@ecowizard.co.uk My ordered sensor never came, did not receive it. I would not recommend this seller.
As above
The Charger is great quality and fantastic value. We did however have issues installing it as the default password (admin123) was not included in the instructions. After several failed attempts we found it online. There could definitely be better instructions for getting it up and running. Two of the passwords are on the cards provided (WiFi and AP is also one) but the admin123 one was nowhere to be found. Other than that very happy, especially at the price point.
Ordered Honeywell Remote sensor, order never received. My emails keep returning no reply service. Would not recommend purchasing from this Retailer.
I was very impressed with the service, given by Malcolm, to guide me through the complicated programming process.
I was very impressed with the service, given by Malcolm, to guide me through the complicated programming.
Super company but the merchants name on the credit card statement was not eco wizard - I had to question this
From deciding on the make/model of charger, Eco Wizard were fast in responding to my questions, their online survey was a simple process, quick delivery and my installation was only a few days later… As I write, I’m still waiting for quotes from other vendors… 😂
Eco Wizards so easy to deal with and very fast delivery response. The installation instructions is via online you will need to set up an installer account for commissioning ,works well with octopus energy EV tariff. Just follow the instructions very straight forward we opted for EV fuse board with anti surge.
Great product and excellent service from Eco wizards
I purchased this article on behalf of a 90 year old lady who has very little knowledge of computers. I passed the goods on to her and understand that it is now in working order. However the procedure for setting the unit up was excessively complicated and several phone calls were needed to obtain an explanation.
Great service and a particular thank you to Malcom who gave wonderful technical advice! Much appreciated!
Great service and a particular thank you to Malcom who gave wonderful technical advice! Much appreciated!
Having recently got our smart meters working properly and showing us how much gas,and electricity we were using, our next step was to update the room thermostat. Being familiar with the Salus smart wi fi thermostat in our holiday caravan I opted for the Salus RT520 to replace our ageing Sunvic digital wired room thermostat following advice on line. It took some time to understand how to set up the thermostat and I would recommend anyone purchasing this device to read the instructions a few times as once you start,l the programming process moves quite quickly. I resorted to writing down what I had to do after reading the instructions a few times and understanding what I had to do. It did take a few times to get it right but I like a challenge. The outcome is very satisfying in that I ended up with an automatic central heating thermostat with programmed settings that gives me the temperatures I want to achieve at different times of the day and night rather than simply turning it on and off at different times of the day. Now I simply programme the heating to come on most of the day and night but regulate it by setting different temperatures for different times of the day/night. I am very pleased with my purchase.