Here at Eco Wizard we're extremely proud of our Eco ranges and the helpful and knowledgeable customer service we look to provide with every single enquiry and order. But don't take our word for it - check out what some of our customers have to say!
Can't rate EcoWizard highly enough. Their customer service is above and beyond most others I've dealt with in recent years.
Arrived very quickly at good price excellent service
Great product at an excellent price. Will certainly buy from them again.
Excellent service and fast delivery. Highly recommended.
Excellent value for money and a simple pairing procedure.
Placed an order with Eco Wizard for a wireless RF Thermostat. After a few days, I was contacted by Eco Wizard staff who informed me that there was a delay with the order, due to manufacturer stock issues. However, I was offered an upgraded unit, which they had in stock at no extra charge, which was promptly sent out. Excellent service, and I will be recommending them to any future customers.
Competitive price, fast, reasonably priced delivery
Excellent service
Timely despatch and mailing service
I bought a like for like replacement hoping that would result in being able to regulate radiator temperatures as opposed to either on or off but it didn't work so I'm not sure what the reason for that is. I am now considering changing to a different make of radiator thermostat because all my other radiator thermostats (different make) work properly. I chose to make a like for like replacement thinking that would be the cheapest option and involve less work to replace but this hasn't worked.
Excellent service
I must apologise to Eco Wizard for my previous review as I pre-empted their response which has now been satisfactorily resolved with excellent customer service
Having difficulty installing it. electritiatcome back next week hopefully to sort it
Good product, with lots of online resources to help with setting it up and programming it. Very flexible system.
Good product, with lots of online resources to help with setting it up and programming it. Very flexible system.
A frozen pipe at our pump house rendered us waterless. The trace heater was effective in thawing the pipe and has kept it flowing freely during further periods of subzero temperatures. Installation was straightforward and quite quick.
The Ecowizzard website is easy to navigate. Products are well described and easily ordered. Delivery was very prompt, which was just as well as my pipes were frozen and so we were without water.
Haven't used it yet but it arrived promptly as promised and looks great
Cheapest price by far on the internet, but it didn't compromise on their service. Fast, free delivery, and they kept us informed.
We bought this as a replacement; this is our third one in ten years (they seem to last about 5 years). It's great while it is working, though, and there seem to be few alternatives. EcoWizard were great, though - fast delivery and the best price on the internet by quite a way - we'd highly recommend them.
Found during a Google search. Really good advice given after I had explained what I wanted to achieve. Nice big LCD screen so I can see the thermostat readings. Fast delivery.
Excellent company fast delivery can't ask for more Thank You
Simple to order, quick delivery overall just what I needed
Like for like replacement of a failed unit. Great price, comms and paperwork. Would certainly use Eco Wizard again!