Aqara M2 Future-Proof Zigbee Smart Home Hub
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Description

The Aqara M2 Smart Home Hub is a highly compatible smart home control centre that can pair up to 128 Aqara devices via a 2.4GHz Wi-Fi network or an Ethernet connection. Easy to set up and use with an array of smart home ecosystems and voice assistants, including Apple HomeKit, Google Assistant, Amazon Alexa and many more, the Aqara M2 Hub allows you to control your Aqara accessories more conveniently. It also has an IR remote control function which can add and manage the control of different IR devices.

The Aqara M2 comes with a range of features allowing you to turn your devices on and off automatically with the Aqara Hub M2 and the Aqara Home app, even when the internet is down. It also includes a built-in multipurpose speaker that can be used as a doorbell, alarm clock or for security alerts (Aqara child devices are required). Powered easily from any power source via the micro-USB port.

Compatibility: Apple Siri, Amazon Alexa, Google Assistant, Yandex Alisa, Mail.ru Marusya and more are supported.

  • Model: HM2-G01
  • Dimensions: 100.5mm x 30.75mm
  • Multi-protocol gateway
  • All-Round Compatibility
  • Aqara's most advanced and future-proof smart home hub
  • Compatible with a wide range of smart home ecosystems & voice assistants
  • Supports a wide range of Aqara sensors
  • Zigbee 3.0 Support: Supports all the latest Aqara devices
  • 360° Infared Control: Control your existing devices from any part of your room
  • Ethernet RJ-45 Port: Extra stability and lower response time
  • Built-in Speaker via configurable automations
  • USB Power: Micro-USB 5V 1A power support
  • Input Power: 5V 1A or 5V 2A
  • Wireless Protocol: Wi-Fi IEEE 802.11 b/g /n 2.4GHz, Zigbee3.0 IEEE 802.15.4, BLE 5.0

Code: AG022GLB02

Delivery Policy

Last updated 14th December, 2023

This Shipping & Delivery Policy is part of our Terms of Service ("Terms") and should be therefore read alongside our main Terms: https://www.ecowizard.co.uk/terms-and-conditions/.

Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.

What are my Shipping & Delivery Options?

We offer various shipping options. In some cases a third-party supplier may be managing our inventory and will be responsible for shipping your products.

FREE Shipping

We offer FREE 2-3 working day delivery on all orders over £99 received before 4pm. All orders placed under £99 are charged at £4.95 (£4.13 ExVAT).

For Portable Power please allow up to 4 working days for delivery and Solar Panels are shipped via our pallet delivery service which is a £100.

Next Day Delivery

We also offer Next Working Day Delivery on all orders received before 2pm. Once again, all orders placed after 2pm on a Friday and at the weekend will be processed on Monday and then sent out for Next Working Day Delivery.

Northern Ireland, Highlands & Channel Islands 

Please contact us for our shipping rates to Northern Ireland, Scottish Highlands & Channel Islands.

Please note; we can't currently ship portable power items to Northern Ireland due to insurance issues with the courier.

Do you deliver Internationally?

We do not offer international shipping.

What happens if my order is delayed?

If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.

For EU and UK consumers: This does not affect your statutory rights. For more information please refer to our Terms.

Questions about Returns?

If you have questions about returns, please review our Return Policy: https://www.ecowizard.co.uk/returns/.

How can you contact us about our Delivery?

If you have any further questions or comments, you may contact us by:

  • Email: orders@ecowizard.co.uk

RETURN POLICY

Last updated May 23, 2024

Thank you for your purchase, we hope you are happy with it.

However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange; please see below for more information on our returns policy.

RETURNS

If you find you have received the wrong or damaged item(s), you need to contact us within 7 days of receipt of goods. Any time after this you are responsible for returning the goods at your own cost following the standard returns process.
All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please click the ‘Download Returns Form’ below and complete all data fields. You can then email this to our team once completed.
Place your item(s) securely in its original packaging along with the returns form.
Please note that the RMA# on the returns address is your original order number; please ensure to reference this on the returns address, as per below.
You are now ready to mail your return to the following address:

Attn: Returns
RMA #/Order No -
Eco WizardUnderfloor Wizard Ltd t/a ECO Wizard
Beechfield House
Winterton Way
Macclesfield
Cheshire
SK11 0LP
United Kingdom

We ask that all customers when returning products send the goods via a trackable courier service. Underfloor Wizard Ltd t/a ECO Wizard will not be held responsible for goods which do not arrive at our premises.

Please note, you will be responsible for all return shipping charges, unless in the instance of damaged/faulty goods received in which case we can issue you with a returns label to cover the cost of postage.

Download Returns Form

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

EXCEPTIONS

The following items cannot be returned or exchanged:

  • opened box, damaged, missing or incomplete items cannot be returned.
  • items that have been installed.


QUESTIONS

If you have any questions concerning our return policy, please contact us at:
sales@ecowizard.co.uk

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