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Here at Eco Wizard we're extremely proud of our Eco ranges and the helpful and knowledgeable customer service we look to provide with every single enquiry and order. But don't take our word for it - check out what some of our customers have to say!
I have fitted and tested the Zappi but not yet used it. Electrical installation straightforward and clear instructions. However configuration instructions are unclear and unfortunately very little can be done from the App. For example defining the CT ports.
This setup works great; I've programmed the hub to open and close the blinds based on dawn and dusk.
I already had a Salus system installed so it was just a case of swapping the control box, good instructions on installation & clear instructions on use & setting up on my phone.
Pairing up process was really bad, the instructions in the box didn’t work, so I went on YouTube and found a video showing me a completely different way, and that worked first time
Quick delivery and great communications.
Web site easy to use with good selection of products with fair prices, final ordering from basket to payment was trouble free. Delivery and packing very good. The product was as described which was important for me as I was replacing the original (Same Type) which was over twenty years old. The replacement fitting was no problem to fit, I can recommend this company
All looks good but as yet have not fitted as this is for a holiday cottage which we are due to visit this weekend
Very easy to install ant the App is pretty good as well 👍
Great charger so far. App is easy to use, slimline and nice and tidy with cable around the wall unit.
The whole Salus range of relays and sensors is just so flexible and versatile, using their One Touch Rules. There's very little that they can't control. We now have 15 relays in our Parish Hall, with Thermostats and Motion Sensors, giving us remote, and automatic control of heating, lighting, water supply and door closing.
Unfortunately we were unable to install our charger unit due to circumstances beyond our control as we have off road parking and our local council are not installing pavement trays to ensure safe charging at the moment and therefore had to return our order.My return was promptly refunded back into my account. Ecowizard are one of the best companies I have ever had the pleasure of dealing with ,especially Ted for his patience and understanding. I would have no hesitation in using this company again and sure to re order a charging unit some time in the future when the council will install pavement trays in a timely manner.
Looks very modern and compact. Really good customisable light options via the app. Electrician who fitted it seemed to have no issues and liked the product too.
Excellent service and a fantastic product
It was easy to set up , a good thermostat for the price. It was already paired to its receiver . Clear instructions in the box. It was packed well and arrived safely and quickly.
Ordered on the Monday and arrived the next day!!!..charger is excellent also!.
Very happy with product, used to power items in my campervan. Time will tell how it performs but as of now no issues at all
I don't know if the item was any good. It was not compatible with my thermostat and ecowizard provided no aftersales advice. The item was resold on ebay.
Wonderful service from Ted at Ecowizard. Couldn’t get us the one we wanted and sent us a better one at the same price free of postage.
Next day delivery, easy site to use and price was great. Now fitted and working. Great service.
Bought on recommendation from a friend, my electrician hadn't install one this type before and found it very straight forward the only thing that threw us was after the install the at the end of the set up the LED starts in party mode which thew us a bit thinking what's wrong as this wasn't any of the colours on the status page of the setup manual went to setting LED and turned it off and done input your energy rates and you can track you usage.
Works as expected. Excellent Service