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Here at Eco Wizard we're extremely proud of our Eco ranges and the helpful and knowledgeable customer service we look to provide with every single enquiry and order. But don't take our word for it - check out what some of our customers have to say!
Excellent service and a fantastic product
Very quick service. I needed the power station quickly and Eco-Wizard met the time requirements
It was easy to set up , a good thermostat for the price. It was already paired to its receiver . Clear instructions in the box. It was packed well and arrived safely and quickly.
Eco Wizard was very helpful when I telephoned for information, they price matched the product and sent the thermostat quickly. Their site was easy to use.
Ordered a Bluetti through EcoWizard but unfortunately the supplier was awaiting stock in fairness to EcoWizard they kept me updated and delivered as soon as they were able.
Ordered on the Monday and arrived the next day!!!..charger is excellent also!.
I couldn't believe how fast the charger was delivered, it was ordered on a Monday and arrived the next day!.. product is excellent also.
Just a bit confusing when trying to place an order.
Very happy with product, used to power items in my campervan. Time will tell how it performs but as of now no issues at all
I don't know if the item was any good. It was not compatible with my thermostat and ecowizard provided no aftersales advice. The item was resold on ebay.
The item I purchased was not compatible with my thermostat. I telephoned a few times to ask for advice. I was told to put it in an email which I did. I never received a reply. I resold the item on ebay and purchased other equipment elsewhere.
The product (Hypervolt Home Pro 3) arrived in good time, the price was the best I found, it arrived well packed and looks stunning (and thats before it gets on the wall), the App looks good and with lots of control with Grid, Solar, Battery as choice of supply or a mix of all 3, have a look at "Artisan electrics" on youtube he does some good installs and tests to destruction
Fast and quick delivery
Fabulous customer service
Wonderful service from Ted at Ecowizard. Couldn’t get us the one we wanted and sent us a better one at the same price free of postage.
Next day delivery, easy site to use and price was great. Now fitted and working. Great service.
At the time of this purchase this was the lowest price I could find for this charger in black, not by a lot but every little counts after checking previous reviews which were all positive, I ordered it late in the day and did not expect it to arrive the next day but it did as described no damage to packaging excellent service!!!
Bought on recommendation from a friend, my electrician hadn't install one this type before and found it very straight forward the only thing that threw us was after the install the at the end of the set up the LED starts in party mode which thew us a bit thinking what's wrong as this wasn't any of the colours on the status page of the setup manual went to setting LED and turned it off and done input your energy rates and you can track you usage.
Works as expected. Excellent Service
ordered on Saturday afternoon. The item arrived on Tuesday as expected.
Excellent service and competitive price checked with sales that item was in stock, sales phoned me back to confirm so placed order and charger was delivered next morning by 10 am so 5 stars well deserved
Used eco wizard a few times now. Always top notch service
I already have two of these timer switches for my bedside lights and bought this for my mum. I noticed that a lot of stores only stock the 30 min timer version but with this one you can choose half an hour, an hour, three hours or eight hours, so perfect for night time or when you are away from home for a night. I like this model as you only have to tap the top to make it come back on, whereas the half hour model has a small, green button on the front which might be a bit fiddly if you have it behind a bedside table.
Item arrived a couple of days after ordering. Amazing service.
I would have given 5 stars but the order when placed stated “order before 2 and it will be next day delivery”. Unbeknownst to me the product was out of stock and I would have to wait for restock. It wasn’t made clear… however, the service was good and the prices were cheap and I was kept up to date… other than the shipment details at the start. Would recommend
Well made. A good. Well built money well room stat.