Here at Eco Wizard we're extremely proud of our Eco ranges and the helpful and knowledgeable customer service we look to provide with every single enquiry and order. But don't take our word for it - check out what some of our customers have to say!
App and charger works perfectly. This charger works with all electricity providers, so you aren't stuck on one provider's EV tariff. Had a question for Indra and their customer service was quick and knowledgeable as well. This was about registering cars on the app, I have two EVs but only one can be registered. I found that the app works best by not registering a car at all and letting your electricity provider control the charger. Octopus intelligent go works perfectly with both cars on this charger. Quite happy :)
Service was great, was really easy to get a quote and item was delivery and installed on time.
Great service
On the phone very helpful ordered via their WEB site came on time no drama. Also they use DPD for courier services which is the best one to use.
Arrived promptly,does the job bought for,hopefully lasts.
Smooth no complain and works great
Product arrived quickly and in good order. Quality product that does the job, but user instructions confusing. Typical of diagrams rather than the written word.
Good I guess.
I have fitted and tested the Zappi but not yet used it. Electrical installation straightforward and clear instructions. However configuration instructions are unclear and unfortunately very little can be done from the App. For example defining the CT ports.
Fast and efficient
Great advice from your staff, the part arrived promptly and the system was up and running within minutes of fitting 😃 Brilliant!!
This setup works great; I've programmed the hub to open and close the blinds based on dawn and dusk.
The roller blind driver functions perfectly. Delivery was quick, overall, just as online shopping should be. Thank you!
I already had a Salus system installed so it was just a case of swapping the control box, good instructions on installation & clear instructions on use & setting up on my phone.
Good equipment that is competitively priced, shipped immediately & good communication with me when shipping was delayed but I still received the item before the advised delivery date.
Top recommendation!
Pairing up process was really bad, the instructions in the box didn’t work, so I went on YouTube and found a video showing me a completely different way, and that worked first time
Was easy to order, the only issue was I Had to place my order online as the shop wouldn’t take card payments over the phone
Easy ordering, best price and quickly delivered.
Thermostat decided to die. Eco wizard had the best price and an option for super speedy delivery. All toasty and warm again 😊
Excellent service