Here at Eco Wizard we're extremely proud of our Eco ranges and the helpful and knowledgeable customer service we look to provide with every single enquiry and order. But don't take our word for it - check out what some of our customers have to say!

4.7/5
Rated by 826 customers
Great service
30th March 2026

Delivered on time and perfect unit

Jackmurphy2009
Great value but no CT clamp
25th March 2026

Delivered in 2 days and the installation was booked in over the phone for a couple of weeks later - they originally offered next day installation but I wasn't available. The installer EcoWizard sent out said this model couldn't be installed in my house because it doesn't come with a CT clamp and my consumer unit already has lots of 32A circuits, so there's a theoretical risk the charger could blow the 100A fuse. He suggested getting a better model, but eventually after checking with his office they said he could go ahead and install it. A couple of hours later, it's done and was easy to set up on my mobile phone. It doesn't support smart charging with Octopus but you can set the off-peak hours manually in the Salus app. For only £500 including installation, this will make EV charging so much easier compared to my granny charger I've been using. Great value if you can get it on sale.

Hello
Hypervolt Home 3 Pro
25th March 2026

Installation was arranged in just a few days from when I ordered. The charger looks fantastic and the installer did a fantastic job. All is working perfectly and the app is very comprehensive. Just make sure you have a good WiFi signal where you plan to have the charger installed.

Mail
Response from Eco Wizard on 26 Mar 2026 Thank you very much for the amazing 5 star review! We are thrilled to hear that you received only the best customer service! We look forward to your future orders!
Best EV Charger
25th March 2026

Its worth the cost, pretty simple to install and operate even via the app.

Buyer167
Response from Eco Wizard on 26 Mar 2026 Thank you very much for the impressive 5 star review! We are thrilled to hear that you love your order & the app features too! We look forward to your future orders!
EHS ELECTRIC BOILER
24th March 2026

Boiler was great,my first electric boiler, works as it should, but this is only good for small flat, the boiler came with missing screws for the cover so I had to improvise, this boiler should be sold with jig kit, but I had to buy this separately, instructions are not clear so a little googling helped,

Cater140
Great charger with nice accompanying app
24th March 2026

Installed this charger on my own property after hearing good reviews from installers and users. Both installer app and client app are great and have a nice feel to them. The installation of the charger is pretty standard, I like the wall bracket as you don’t have to hold up the entire body with the attached cable while marking and levelling. Installation and setup were a breeze and would recommend for installers and I will be recommending for future clients. As a user, it has all the features you want and charges at the maximum wattage so charges take a little less time than other chargers I’ve used.

Zach
Response from Eco Wizard on 26 Mar 2026 Thank you very much for the outstanding 5 star review! We are thrilled to hear that you love your order, along with the app features too! We look forward to your future orders!
Great product
24th March 2026

Arrived next day , easy to set up and use with the app, looks great

Paulsamolly
Response from Eco Wizard on 26 Mar 2026 Thank you for the excellent 5-star review! We are delighted to hear that you love your order & look forward to your future orders!
Works well
24th March 2026

So far so good! First charge went well and the app is easy to use. Has to be in receipt of your wifi!!..I hadn't appeciated this when I bought this model but luckily all is ok.

Tinawheatley
Response from Eco Wizard on 26 Mar 2026 Thank you very much for the amazing 5 star review! We are thrilled to hear that we could offer such excellent service! We are always looking for ways to help improve our service and appreciate the feedback you have provided. We look forward to your future orders!
Nice looking but difficult to setup
24th March 2026

Firstly the charger looks really nice and is not really big. All installed fine but that's where the issues started. The app to setup is a pain. Honestly I've lost count the amount of times I've gone through it to setup and it's failed at different points. Am now at a place where it does charge but only if I confirm it from the app. It does say plug and play but the option is no longer visible and it now won't let me pair back with the charger. Says all the passwords are wrong despite the passwords being on the cards provided. I didn't change them on purpose. Rather than doing a full reset and losing everything I've done I'll just have to try and live with it.

Keithlou51
Response from Eco Wizard on 15 Jun 2026 Thank you for your review. We are sorry to hear that you are experiencing issues with the charger. We have spoken to Sungrow, who have advised: 'Please call at 00442076603780 and press 2 in order to speak with our agent who will assist you on phone to troubleshoot the issue with you. If the issue is still not resolved, then tell the agent to create the ticket.' You can also contact them here: https://www.sungrowpower.com/en/about-us/contact-us Please let us know if we can be of any further service. Thank you, EcoWizard Customer Service Team
The unit was easy to install but had a slight hiccup
23rd March 2026

The unit was easy to install, works well but had an issue with dropping its internet connection. Hypervolt support were very good though and resolved the issue.

Kchinnam99
Response from Eco Wizard on 26 Mar 2026 Thank you very much for the impressive 5 star review! We are thrilled to hear that we could offer such excellent service! We are sorry to hear that you had an issue with your charger, but so pleased to hear it was quickly resolved. We look forward to your future orders!
Best value and super quick delivery !
23rd March 2026

The price was very competitive, customer service was amazing and delivery was super quick too, highly recommended !

Sunny.sdhn
Response from Eco Wizard on 26 Mar 2026 Thank you very much for the incredible 5 star review! We are thrilled to hear that we could offer such excellent service! We look forward to your future orders!
Good product
23rd March 2026

Looks good too

Tmason97
Response from Eco Wizard on 26 Mar 2026 Thank you very much for the amazing 5 star review! We are thrilled to hear that you love your order! We look forward to your future orders!
Issues connecting to wifi
21st March 2026

Nice product once working but difficult to connect to WiFi. The response from hypervolt was fast but it has significant issues with connectivity. I had to hotspot it, stood further away from my router than the charger was, which makes no sense. A significant flaw in the charger but solved with a power line extender

Ed S
Response from Eco Wizard on 15 Jun 2026 Thank you for the review. We are sorry to hear that you had some issues with the Hypervolt charger but are pleased that Hypervolt were able to help you find a solution. Please let us know if we can be of any service. Thank you, EcoWizard Customer Services Team
Best all round charger
19th March 2026

Great looking with cable neatly wrapped around unlike some other chargers. App works well and integrates with Octopus energy.

Astableford
Response from Eco Wizard on 19 Mar 2026 Thank you very much for the excellent 5 star review! We are thrilled to hear that we could offer such excellent service and that you received your order so swiftly! We look forward to your future orders!
Super easy to install and works great
19th March 2026

Very straight forward installation and set up through the App - great product

Keith
Response from Eco Wizard on 19 Mar 2026 Thank you very much for the brilliant 5 star review! We are thrilled to hear that you are so pleased with your order & installation! We look forward to your future orders!
A good product
18th March 2026

A good, easy to use and smart looking charger. Would recommend.

Dodfree
Response from Eco Wizard on 19 Mar 2026 Thank you very much for the outstanding 5 star review! We are thrilled to hear that we could offer such excellent service and that you are so pleased with your charger/installation! We look forward to your future orders!
Good product
17th March 2026

As required.

Pennine-estates
Response from Eco Wizard on 18 Mar 2026 Thank you for the great review! Please do let us know if we can assist you in any way!
Excellent ev charger
17th March 2026

Looks good works really well not had any issues with it and at a great price

Asif.khalid
Response from Eco Wizard on 18 Mar 2026 Thank you very much for the incredible 5 star review! We are thrilled to hear that you love your order! We look forward to your future orders!
Very happy!
16th March 2026

Decided on a hypervolt as British company plus great features very pleased so far let’s hope it delivers many trouble free years of service..👌 Cheers eco wizard and cheers hypervolt.!

Sevans4
Response from Eco Wizard on 18 Mar 2026 Thank you very much for the amazing 5 star review! We are thrilled to hear that you received only the best customer service! We look forward to your future orders!
Lovely little gadget.
16th March 2026

Works perfectly and so simple to use. Well worth the money.

Martincooper782
Great product, great service
15th March 2026

Great product. App is packed with features.

Hadleyw46
EV chargers
15th March 2026

Great product

Stewo230775
good product
13th March 2026

Easy to install. Good instructions. Key points you have to follow to meet warrenty requirements, photos have to be sent to pod point as you install it, its easy to follow tho. connected to wifi ok and easy to use on pod point app with your smart phone.

Mpx.durham
Response from Eco Wizard on 13 Mar 2026 Thank you very much for the incredible 5 star review! We are thrilled to hear that you are so pleased with your order! We look forward to your future orders!
Product
12th March 2026

Good quality item and easy to use.

Reblax46
Response from Eco Wizard on 13 Mar 2026 Thank you very much for the brilliant 5 star review! We are thrilled to hear that we could offer such excellent service! We look forward to your future orders!
Ev charger
11th March 2026

Delivered as promised fitted today very impressed.

Susiequest.ss
Response from Eco Wizard on 13 Mar 2026 Thank you for the great review! We are pleased to see that you are happy with your order! Please do let us know if we can assist you in any way!
Indra Smart Pro
10th March 2026

Received the next day/ Excellent service from Eco Wizard

Dwcl21
Response from Eco Wizard on 12 Mar 2026 Thank you for the impressive 5-star review! We are delighted to hear that your order was delivered so quickly & look forward to your future orders!
increases protection
05th March 2026

I have one water leak detector under the kitchen sink, but with the accessory cable, I have increased the protection by linking cables together. The detection cable runs under my sink, washing machine and dishwasher, giving the possibility to detect a water leak and cutting of the mains water supply to the house much sooner.

Office
Response from Eco Wizard on 05 Mar 2026 Thank you for the excellent 5-star review! We are delighted to hear that you love your order & look forward to your future orders!
Reviews