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Here at Eco Wizard we're extremely proud of our Eco ranges and the helpful and knowledgeable customer service we look to provide with every single enquiry and order. But don't take our word for it - check out what some of our customers have to say!
Ordered expecting item to arrive within a couple of days and recieved email explaining it was on back order and being dispatched from Germany. Recieved another email saying it was going to be delayed longer than expected and so they sent me a pack containing the ordered reciever plus a thermostat which will come in handy as a spare. Cheers guys.
Super fast delivery
This Gateway saved me buying a new heating controller . Website had full description which enabled me to choose correct product . Super fast delivery
Great service had Apple Pay issues but they called me. Got it sorted and the part arrived quickly.
Excellent custpomer Service to get this paired with my radiator
Excellent customer service to get this paired with my radiator
This is the best roller blind driver I've found, but isn't perfect. It does need care to get the set up correct, is fairly slow and can be difficult to find a good position to mount it relative to the blind. However, investing in the set up is worth it as, once in, it does the job.
I really appreciated that, although the item was out of stock, it could still place an order and be kept up-to-date with when it would arrive. The product was out of stock on all sites I tried, but eco-wizard was the only one that offered this service.
I ordered an Aqara blind motor but due to supply problems from Aqara delivery was delayed. Once the item was back in stock Eco Wizard sent the item straight away. The product performed far better than expected and I have now ordered 5 more.
Requested product arrived as planned.
Very happy as once it was wired in, we had central heating again.
Only issue I had was the 10% tolerance which I thought was a bit high, ok if it was too long as you could double up the heating element, frustrating if it were too short. Fitting my kit at present it was fine, we will see how effective it is when the cold weather comes hence only 4 stars
Ordering process was straightforward, kit arrived within two days off placing the order, well presented in good packaging.
Great service, great product at a really good price
I had to phone and ask for a refund the the first time I ordered in error. It was dealt with immediately and in a very friendly manner.
Very good company to order from. I had to ask for a refund the first time I ordered in error. I rang and it was dealt with immediately and in a very friendly manner.
Great price, prompt dispatch and delivery.
Very good customer service, very helpful with advice and can't fault the next day delivery and not forgetting the fantastic price.
The newer version of my old thermostat and receiver. Easy to install, did it myself and I'm an idiot.
Dispatched and delivered within a couple of days of ordering. Decent price compared to elsewhere too.
Worked perfectly with existing items without having to purchase a full system
Ordered without problems, delivered without problems on time.
Easy to install, very clear instructions, works everytime.
premium product, premium price......for when you require the best