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Here at Eco Wizard we're extremely proud of our Eco ranges and the helpful and knowledgeable customer service we look to provide with every single enquiry and order. But don't take our word for it - check out what some of our customers have to say!
Installed as per I instructed. Friendly service provider
Service is excellent. Would recommend to family and friends
Website was clear and easy to use. Ordered a Hypervolt EV charger. Competitively priced and received within 48 hours of ordering. Great and efficient service.
I ordered black, got white. Told it would be looked into. Nothing forthcoming.
Good product but now wish I had gone for a fully programmable one.
Ordered the Hypervolt Home 3 Pro as it was the most reasonably priced I could find online. Very quick delivery and it was well packed to prevent damage during transit. Would highly recommend EcoWizard.
Very pleased with my wind-up torch. It works exactly as described a few turns of the handle and you have a useful light whenever you want it. The brighter setting is even better. Would definitely recommend.
Arrived when expected, Kept me informed.
Delivery of the unit was delivered as advertised.
No complaint, the product was well packaged.
Unboxed and fitted same day and then successful test
Speedy delivery and excellent communications. Product arrived perfectly boxed and installed within a few days. Working perfectly and would recommend.
Very good but unfortunately it does not connect tried several times to no avail but good product.
I had some difficulty ordering and paying online simply because this is not something I usually do. However, I managed to complete the order and the Wireless Receiver arrived in good time at the correct address, which was different from my own address. The part was fitted by an electrician and the heater concerned is now working well. Overall, my sister and I are very pleased.
Easy to order and do the pre-installation survey. There was an issue with the Salus charger not coming with a CT clamp which wasted about an hour of the installer's time, which I think the pre-survey should have picked up.
Delivered in 2 days and the installation was booked in over the phone for a couple of weeks later - they originally offered next day installation but I wasn't available. The installer EcoWizard sent out said this model couldn't be installed in my house because it doesn't come with a CT clamp and my consumer unit already has lots of 32A circuits, so there's a theoretical risk the charger could blow the 100A fuse. He suggested getting a better model, but eventually after checking with his office they said he could go ahead and install it. A couple of hours later, it's done and was easy to set up on my mobile phone. It doesn't support smart charging with Octopus but you can set the off-peak hours manually in the Salus app. For only £500 including installation, this will make EV charging so much easier compared to my granny charger I've been using. Great value if you can get it on sale.
Installation was arranged in just a few days from when I ordered. The charger looks fantastic and the installer did a fantastic job. All is working perfectly and the app is very comprehensive. Just make sure you have a good WiFi signal where you plan to have the charger installed.
Fantastic friendly customer service and a great deal. The charger was sent next day and my queries were met with speedy, efficient and friendly responses. I totally recommend this great company.
Delivery as promised- next day.
Its worth the cost, pretty simple to install and operate even via the app.
Boiler was great,my first electric boiler, works as it should, but this is only good for small flat, the boiler came with missing screws for the cover so I had to improvise, this boiler should be sold with jig kit, but I had to buy this separately, instructions are not clear so a little googling helped,
Installed this charger on my own property after hearing good reviews from installers and users. Both installer app and client app are great and have a nice feel to them. The installation of the charger is pretty standard, I like the wall bracket as you don’t have to hold up the entire body with the attached cable while marking and levelling. Installation and setup were a breeze and would recommend for installers and I will be recommending for future clients. As a user, it has all the features you want and charges at the maximum wattage so charges take a little less time than other chargers I’ve used.
Ordered and the charger was with me in two days and a good price
Arrived next day , easy to set up and use with the app, looks great
Fitted with no issues, looks great ,very easy to set up and use
So far so good! First charge went well and the app is easy to use. Has to be in receipt of your wifi!!..I hadn't appeciated this when I bought this model but luckily all is ok.