Here at Eco Wizard we're extremely proud of our Eco ranges and the helpful and knowledgeable customer service we look to provide with every single enquiry and order. But don't take our word for it - check out what some of our customers have to say!
Does just what it says on the box and great value for money. Thanks for the prompt postage and all ur help
2nd purchase and more to come. Excellent product
All calls to eco and aero were good. Install was ok after some confusion from the engineer on how it would need wiring to avoid emptying my batteries. But being an ex electrical engineer it was easy enough to sort the best approach. Didn’t realise the standard install cost didn’t include an SPD, something specified in the Hypervolt install guide. I do wonder what the result would have been if I had a warranty claim. Maybe it would be an idea to change the option for Hypervolt installs to a min of standard+spd. Anyway after a quick call to eco and £50 they were able to install the SPD at the same time. Connectivity to the Hypervolt is not great due to where my router is so I would factor in a CAT5 connection. Also I need to contact eco as the charger seems to have not been set internally to the fuse size I have. It seems defaulting to 60A as I can’t charge at full rate, this is an internal adjustment so needs an engineer visit.
The torch is excellent works efficiently and saves having to buy replacement batteries. The EcoWizard service was great from ease of ordering to prompt delivery.
Was well impressed the process for buying/delivery and install survey. Unit arrived three days earlier than expected. The installation survey was straight forward and approved quickly. Installation date is 03/06/26 which is two and a half weeks after my order was processed.
Only looked at it in the box as not fitted yet. Look like a good piece of kit i went with the 8m lead. The only disappointment is with the lead holder which is quite flimsy which i already knew about before ordering and so i have bought a uprated version from ebay.
Great fast delivery
This model of the Zappi glo comes with app which is extremely basic with very few options no eco or eco plus modes the only way to settings is through the installer app had to arranged for my installer to call out again just to change
It tooks several weeks to get this charger install. Largely down to their poor communication. I could not upload the pictures/videos on the website, so emailed them. No proactive response and it took several more chasing by me before they sent me an exact picture example of the picture they wanted me to take.. National grisd had to some work and they were excellent. Once that was complete Eco were veryprompt getting in touch and finally booking installation.Their guy was very good and installed the charger clean and tidy with no hassel.
Good customer service.
Extra, on screen menu is good for basic control of current and time.
Item arrived promptly and in good condition
The product appears to work satisfactorily but came with quick guides in French and German only. The English version is available free from the Salus website, but the detailed documentation is a chargeable extra, something that was not made clear at the time of purchase. This is naughty.
Arrived within 48 hours of ordering.
Great service at the best price available anywhere
Fair price . Delivery very quick . Easy site to navigate. Good to find a company that’s as good as it word
This is obviously one that has been returned and then you have just sent it out without checking it so now I have to live with a damaged charger
Excellent price and good choice of payment options, well packaged and super quick delivery, what’s not to like, recommend!
Great product and charging capacity, looks good as well! Cheaper to buy yourself and getting it installed by an electrician.
Excellent customer service and after care
Excellent product, customer was happy. It works a treat. The app is user friendly. Best EV charger on the market. Best ive Ive installed. Will definitely be using Hypervolt from now on
Seems to be good quality and works as expected.
Print smooth and effortless service
Pros: -great for solar charging option as pulls the excess solar energy first before using grid Cons: - some compatibility issues with my EV. The plug does not always connect properly and need to force it out at the end of the charging
Great communication and very fast delivery.
