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Here at Eco Wizard we're extremely proud of our Eco ranges and the helpful and knowledgeable customer service we look to provide with every single enquiry and order. But don't take our word for it - check out what some of our customers have to say!
Good customer service. Our telephone conversation was particularly useful because this is a new area for me and I was unfamiliar with EV charging. One area where I think you could be more aware is in explaining the requirements for the charger with regard to WiFi. I chose one area and it was fitted only to realise it wasn't in receipt of our WiFi signal. Luckily it could be moved. Had I known I could have chosen this better spot originally.
Service was good and quick delivery.
Firstly the charger looks really nice and is not really big. All installed fine but that's where the issues started. The app to setup is a pain. Honestly I've lost count the amount of times I've gone through it to setup and it's failed at different points. Am now at a place where it does charge but only if I confirm it from the app. It does say plug and play but the option is no longer visible and it now won't let me pair back with the charger. Says all the passwords are wrong despite the passwords being on the cards provided. I didn't change them on purpose. Rather than doing a full reset and losing everything I've done I'll just have to try and live with it.
The unit was easy to install, works well but had an issue with dropping its internet connection. Hypervolt support were very good though and resolved the issue.
The price was very competitive, customer service was amazing and delivery was super quick too, highly recommended !
Good experience
Great product highly recommend looks great, works great! ⭐️⭐️⭐️⭐️⭐️
Great product highly recommend looks great, works great! ⭐️⭐️⭐️⭐️⭐️
Nice product once working but difficult to connect to WiFi. The response from hypervolt was fast but it has significant issues with connectivity. I had to hotspot it, stood further away from my router than the charger was, which makes no sense. A significant flaw in the charger but solved with a power line extender
Easy to order. Fast dispatch and delivery. Product as expected
Great customer service. Thank you to Malcolm who talked me through on how to pair it up with my heater
Great looking with cable neatly wrapped around unlike some other chargers. App works well and integrates with Octopus energy.
Easy communications: quick to answer the phone to check a few queries. Delivered next day, amazingly fast. Great price without compromise on the service. Thanks
From start to finish - it was a breeze to deal with Eco Wizard
Very straight forward installation and set up through the App - great product
Speedy delivery and well packaged. Item now awaiting electrician for installation.
A good, easy to use and smart looking charger. Would recommend.
Very impressed with the price, simplicity and efficiency of the purchase and following installation.
Outstanding Service from Eco Wizard. My new Hypervolt charger was delivered and installed within 5days!
Not compatible with Model 3. Will now need to pay for the postage to return it.
Received emails every step of the way and was delivered within 3 days
Looks good works really well not had any issues with it and at a great price
Decided on a hypervolt as British company plus great features very pleased so far let’s hope it delivers many trouble free years of service..👌 Cheers eco wizard and cheers hypervolt.!
wanted a hypervolt home pro 3 for a family member went online eco wizard was very competitive and delivered following day great all around convenient service cheers!
Works perfectly and so simple to use. Well worth the money.