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Here at Eco Wizard we're extremely proud of our Eco ranges and the helpful and knowledgeable customer service we look to provide with every single enquiry and order. But don't take our word for it - check out what some of our customers have to say!
Overall a great experience of shopping with EcoWizard. Great website and email communication
Very efficient and professional from start to finish, easy to order, communication excellent, installation date quick and the fitter was superb! Set everything up on app and made sure the car charged before he left, very tidy installation and can't fault anything! Would definitely recommend! Very happy customer. 😊
Bought and received in a few days. Can't say fairer than that.
The sparks installed the air temperature box a foot away from our towel heater. Yep. So our underfloor heating was switching off prematurely. I placed this device on the opposite side of the bathroom. Voila! The heating stayed on to temperature that had been set. No cold floors again.
Slight delivery delay but I was kept informed. Better is the telephone support when I had problems sending the new controller to my older Fisher radiator.
Excellent wireless function. Delivered quickly. Thanks
Very efficient Service and a quality product, what more an I ask.
It was delivered the following day and was very easy to set up. It works very efficiently
A very easy company to deal with, no issues with recommending to others.
Very easy to install and the app is brilliant with many features.
Friendly and efficient. Very helpful staff.
We had to wait six weeks or so for delivery as it was out of stock. Bought to replace an old discontinued Fischer thermostat for radiator in a house we are looking after. Works well, easy to pair etc. Great response from customer services who advised on which one to buy and how to connect it. Recommend if you are in similar situation. Thank you
Very quick delivery, although the courier left the parcel on the doorstep when we were at home. The installation survey was not so straightforward, without clearer guidance on what to expect during the survey.
Easy installation and seamless operation. Good product
Good service, very helpful and great price!
Very helpful, I was able to speak to a very helpful human to process the order.
Part of replacement kit with 3 items of which I only needed the it500rx sender unit which is not available on its own. Great service from Ecowizard, very prompt and helpful.
Top quality, easy to use
Quick delivery, although the courier left the package on our doorstep without ringing the doorbell, despite us being home. The installation was smooth. The charger is quite easy to use, but a better printed manual would have helped
First class service. Thermostat that i required was in stock. It was despatched quickly and i received it the next day. Superb. Would use this company again. Thanks.
I had to return some items as they wernt exactly what I needed, my fault. The customer services were so helpful and managed to sort everything out, returning and reordering the correct items with no hassle. Really good people to deal with and quality kit..
Order placed on 10th - for charger WITH installation - and on-line survey completed on 11th. The on-line survey was a bit of a pain because you could upload photo's but not videos - I was doing it on a laptop, not my mobile. The main disappointment is that 12 days after completing the survey I have heard nothing (except two requests for a review and one request for me to upload a photo of my installation). I placed this order with EcoWizard as the impression was the installation would be completed more quickly than alternatives. Looks like I was wrong. Please don't request reviews before the job is delivered - and please get on with responding to the survey and giving me an installation date.
Although the courier didn’t turn up on the day he should. It arrived the next day.
My electrician installed very easily and it was very straightforward to set up. It looks very neat and not an eyesore.
I bought these again as I had already bought some few years ago and give me good service one of them now is playing up shall I thought I'll get the four plug with remote as a replacement for all of them I will buy it from this website again 👍
Quick delivery, everything included, sensible price, now installed and seems fine. Still need to test on car but not expecting problems.