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Here at Eco Wizard we're extremely proud of our Eco ranges and the helpful and knowledgeable customer service we look to provide with every single enquiry and order. But don't take our word for it - check out what some of our customers have to say!
Item arrived well packaged. Batteries were included and easy to pair following the online video provided by ecowizard. Great that its also got a 5 year guarantee.
It does exactly what it says. Technical support excellent.
This is 2nd unit I have bought. Quick and easy replacement at a great price.
nice to be able to charge the controls anywhere in the house
my gateway got faulty, called CS and was advised the best would be to get it bought and sent faulty, and they will gave money back including shipping. So far so good, now sending back faulty item :)
Items as described, no real issues, Items arrived within set time, all good :)
I’ve had it for 5 months now, works quite well Just the app to setup the temperature doesn’t look modern but it is working well Being able to change my thermostat when I am away from home and without having to use those Google or Amazon suite was exactly what I wanted
I have installed five switches so far, they still work as expected.
When fitting to an ideal logic + 30P will need an adapter plate as it’s a larger aperture than the rf module! But simple to fit and works fine.
Very good service delivered on time and now installed and working very well
The replacement stat & receiver work well but the design of the room thermostat when used as a table-top stat is poorly designed. There are 6 function buttons located at the top and the sides which, when the device is picked up tend to lead to at least one of the buttons being pressed, altering the current program. Clearly the design planning only considered it as a wall-mounted design.
This is a fairly simple, straightforward device and is just what I needed. I always avoid products which are “unnecessarily complicated”. This is just right!
Works well but a little heavy, well built A good product
Excellent price, easy installation and working well so far
Great product and and alternative to things like Hive and other wireless internet/app controlled thermostats which charge a monthly subscription. Salus (manufacturer) customer service and technical support not great though and powered by useless AI bots and auto responders. I have confidence though that if we had a problem EcoWizard would sort,
Bought as a replacement for a failed unit. A little long winded to pair but no real issues and works perfectly.
Just what I wanted a simple and easy to use room thermostat which was easy to install as it was a replacement
Fantastic company. I cannot fault my experience with this company. I purchased a battery disconnector and it arrived the next day. I had a small problem regarding damage and the company was fantastic. They arranged a replacement to be sent straight away, and kept me informed with a follow-up call. You just don't get service like this from most companies these days. First class. I'll definitely be recommending to my friends.
A very good system, easy to set up and reliable.
Our very old house has been extended numerous over the years. These smart rad stats were the easiest way to segregate upstairs rooms from downstairs. They are working excellently.