Here at Eco Wizard we're extremely proud of our Eco ranges and the helpful and knowledgeable customer service we look to provide with every single enquiry and order. But don't take our word for it - check out what some of our customers have to say!

4.8/5
Rated by 1876 customers
Great advice
21st March 2025

I really appreciated being able to phone and talk to someone about the product who knew exactly what was needed in terms of compatability with an existing system. Great advice and excellent customer service with a quick dispatch of the product.

Workerbee
Response from Eco Wizard on 25 Mar 2025 Thank you for the lovely 5 star review! We are delighted to hear that we were able to provide such helpful customer service. We look forward to your future orders!
Ohme charger
20th March 2025

Great service provided. Ohme charger was straightforward to fit and was delivered quickly, well packaged. Good solid construction and looks to be good quality product.

Bobwil17k
Response from Eco Wizard on 21 Mar 2025 Thank you for the amazing 5 star review! We are delighted to hear that your product was delivered quickly and was easy to install and is such high quality! We look forward to your future orders!
Amazing weather station
20th March 2025

After reading the reviews online I decided to purchase this. Great add on to my smart home kit. Easy set up with HomeKit and with the map you can get localised weather for where you may be travelling to using the Netatmo community

Rglosby
Response from Eco Wizard on 21 Mar 2025 Thank you for the amazing 5 star review! We really appreciate the feedback on the product and are glad you are enjoying it! We look forward to your future orders!
Great addition to my smart home kit
20th March 2025

Great price compared to a leading online retailer. Very easy to navigate website Quicker than expected delivery

Rglosby
Response from Eco Wizard on 21 Mar 2025 Thank you again for another fantastic 5 star review! We are pleased to hear your product was delivered so quickly at a good price and you found our website easy to use. We look forward to your future orders!
Easy to install
19th March 2025

First charger I have installed. It was very easy and has a helpful installer app at the end to check everything works. It looks and feels solid so hopefully will last a long time. I have had it a couple of weeks now connected to octopus energy. All working fine would recommend to others.

RIchie
Response from Eco Wizard on 25 Mar 2025 Thank you for the outstanding 5 star review! We are thrilled to hear that your installation went so well and really appreciate the feedback! We look forward to your future orders!
Great company
19th March 2025

Great Charger easy to order and Quick delivery.

RIchie
Response from Eco Wizard on 25 Mar 2025 Thank you for the fantastic 5 star review! We are pleased to hear your order process was smooth and your delivery was quick too! We look forward to your future orders!
Thermostat RT510TX
18th March 2025

The thermostat is a bit awkward to paint sometimes. The service received from Eco Wizard was first class. Great communication and prompt delivery.

Neilsharon165
Response from Eco Wizard on 25 Mar 2025 Thank you for the lovely 5 star review! We are pleased to hear you your high praise of our service! We look forward to your future orders!
Zappi charger with extra warranty.
18th March 2025

Fantastic product, service, price and warranty. What’s not to love?

CN24
Response from Eco Wizard on 25 Mar 2025 Thank you for the awesome 5 star review! We really appreciate the feedback on the product, service, price and warranty! We look forward to your future orders!
Very easy to use and surprisingly small
17th March 2025

Very intuitive charger to use. The app is great and very easy to use. I am impressed by the product and I don't know how it could be better

Mario-marra
Response from Eco Wizard on 25 Mar 2025 Thank you for the excellent 5 star review! We are thrilled to hear how much you are enjoying the product! We look forward to your future orders!
These guys are legend
17th March 2025

I needed a very quick installation of this specific EV charger and nobody could squeeze it in before 1-2 months. I called literally 10s of companies and nobody could provide the service. These folks however were super fast and immediately responded to the request. The produce and customer service was spotless and the installation was very well done and quickly. The charger itself is awesome and the app very easy to use. Much recommended

Mario-marra
Response from Eco Wizard on 25 Mar 2025 Thank you for another brilliant 5 star review! We are thrilled to hear that we were able to provide such good service for your product installation! We look forward to your future orders!
Clean and professional installation
16th March 2025

No complaints, installation went smoothly and looked great. Good service be Aero l.

E.baku
Response from Eco Wizard on 21 Mar 2025 Thank you for the great review! We are pleased to hear that the installation went well. We look forward to your future orders!
Best value smart charger out there
16th March 2025

App and charger works perfectly. This charger works with all electricity providers, so you aren't stuck on one provider's EV tariff. Had a question for Indra and their customer service was quick and knowledgeable as well. This was about registering cars on the app, I have two EVs but only one can be registered. I found that the app works best by not registering a car at all and letting your electricity provider control the charger. Octopus intelligent go works perfectly with both cars on this charger. Quite happy :)

E.baku
Response from Eco Wizard on 21 Mar 2025 Thank you for the excellent 5 star review! We really appreciate all the feedback on your EV charger and are delighted to hear that this is working well for you! We look forward to your future orders!
Best value smart charger out there
16th March 2025

App and charger works perfectly. This charger works with all electricity providers, so you aren't stuck on one provider's EV tariff. Had a question for Indra and their customer service was quick and knowledgeable as well. This was about registering cars on the app, I have two EVs but only one can be registered. I found that the app works best by not registering a car at all and letting your electricity provider control the charger. Octopus intelligent go works perfectly with both cars on this charger. Quite happy :)

E.baku
Response from Eco Wizard on 21 Mar 2025 Thank you for the excellent 5 star review! We really appreciate all the feedback on your EV charger and are delighted to hear that this is working well for you! We look forward to your future orders!
Best value smart charger out there
16th March 2025

App and charger works perfectly. This charger works with all electricity providers, so you aren't stuck on one provider's EV tariff. Had a question for Indra and their customer service was quick and knowledgeable as well. This was about registering cars on the app, I have two EVs but only one can be registered. I found that the app works best by not registering a car at all and letting your electricity provider control the charger. Octopus intelligent go works perfectly with both cars on this charger. Quite happy :)

E.baku
Response from Eco Wizard on 21 Mar 2025 Thank you for the excellent 5 star review! We really appreciate all the feedback on your EV charger and are delighted to hear that this is working well for you! We look forward to your future orders!
Great service and competitive pricing.
16th March 2025

Service was great, was really easy to get a quote and item was delivery and installed on time.

E.baku
Response from Eco Wizard on 21 Mar 2025 Thank you for the excellent 5 star review! We are delighted to hear that you received such good customer service and that your product was delivered and installed so quickly. We look forward to your future orders!
Service
14th March 2025

Great service

Tony.soni
Response from Eco Wizard on 21 Mar 2025 Thank you for the excellent 5 star review! We are delighted to hear that you received such good customer service. We look forward to your future orders!
EV charger
14th March 2025

On the phone very helpful ordered via their WEB site came on time no drama. Also they use DPD for courier services which is the best one to use.

Tony.soni
Response from Eco Wizard on 21 Mar 2025 Thank you for the amazing 5 star review! We appreciate the feedback on for our customer service and are glad the product arrived quickly. We look forward to your future orders!
Essential replacement
13th March 2025

Arrived promptly,does the job bought for,hopefully lasts.

John-dobie
Response from Eco Wizard on 21 Mar 2025 Thank you for the great review! We are glad that your product arrived quickly and is working well for you. We look forward to your future orders!
All good
13th March 2025

All was good

Anna
Response from Eco Wizard on 21 Mar 2025 Thank you again for another 5 star review! We are pleased to hear that you are happy with your purchase and look forward to your future orders!
Fast and reliable
13th March 2025

Smooth no complain and works great

Isminianna
Response from Eco Wizard on 21 Mar 2025 Thank you for the amazing 5 star review! We appreciate the feedback on the product and look forward to your future orders!
Excellent Service
13th March 2025

Product arrived quickly and in good order. Quality product that does the job, but user instructions confusing. Typical of diagrams rather than the written word.

Dnalexander
Response from Eco Wizard on 13 Mar 2025 Thank you for the excellent 5 star review! We are delighted to hear that you are enjoying the product, but sorry to hear you are finding difficulty with the instructions. Please let us know if we can be of any assistance. We look forward to your future orders!
Good price and prompt delivery.
13th March 2025

Good I guess.

Technomoor
Response from Eco Wizard on 13 Mar 2025 Thank you for the great review! We look forward to your future orders!
Ok
13th March 2025

What can you say it’s a CT!

Stevermoor
Response from Eco Wizard on 13 Mar 2025 Thank you for the review. We have reached out to offer support on this, and please let us know if there is anything we can do to help.
Too Early to Tell
13th March 2025

I have fitted and tested the Zappi but not yet used it. Electrical installation straightforward and clear instructions. However configuration instructions are unclear and unfortunately very little can be done from the App. For example defining the CT ports.

Stevermoor
Response from Eco Wizard on 13 Mar 2025 Thank you again for another great review! We appreciate the feedback on the installation and are glad this part went well. We look forward to your future orders!
Delivery
12th March 2025

Fast and efficient

Britton6
Response from Eco Wizard on 13 Mar 2025 Thank you for the excellent 5 star review! We are delighted to hear that your product is working well for you. We look forward to your future orders!
Great service from the Tykes
12th March 2025

Great advice from your staff, the part arrived promptly and the system was up and running within minutes of fitting 😃 Brilliant!!

Trevtj71
Response from Eco Wizard on 12 Mar 2025 Thank you for the excellent 5 star review! We are delighted to hear that your product was delivered so quickly and the system is working for you, and that we were able to provide helpful advice. We look forward to your future orders!
Great product
10th March 2025

This setup works great; I've programmed the hub to open and close the blinds based on dawn and dusk.

O.t.blake
Response from Eco Wizard on 11 Mar 2025 Thank you again for another wonderful 5 star review! We are very pleased to hear that your item set up is working well and you are able to program the product to work as you would like it. We look forward to your future orders!
Reviews