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Here at Eco Wizard we're extremely proud of our Eco ranges and the helpful and knowledgeable customer service we look to provide with every single enquiry and order. But don't take our word for it - check out what some of our customers have to say!
Poor instructions on replacing batteries. They must be alkaline or the unit only works intermittently. Salus could not help - but google did.
Easy to order and quick delivery.
Just what I needed
Item arrived in a timely manner. Well packaged and was cheaper than any other site.
Item arrived well packaged. Batteries were included and easy to pair following the online video provided by ecowizard. Great that its also got a 5 year guarantee.
Easy to order. Came quickly. Well packaged. Cheaper than other sites.
My order was dealt with very quickly. Unfortunately it didn't have an instruction manual. I didn't still have the one with the original as this was not left with me by the installers.
It does exactly what it says. Technical support excellent.
Prompt delivery. good product
Great customer from Rob! Wasn’t sure which thermostat I needed, Rob was very helpful and very quick responding. Thank you so much!
Quick and easy purchase. Fast delivery and great price.
This is 2nd unit I have bought. Quick and easy replacement at a great price.
Ordered online very simple and secure, Sent email to customer support asking if my purchase would be delivered next day And got a response within an hour confirming yes it will arrive next day #fantastic true to their word 👍🏻👍🏻👍🏻 Now in my bookmarks for ease ability definitely use again 👌🏻
Excellent service
I found it easy to order and pay for All was confirmed by email
nice to be able to charge the controls anywhere in the house
The Tesla charger arrived promptly. Really good service.
my gateway got faulty, called CS and was advised the best would be to get it bought and sent faulty, and they will gave money back including shipping. So far so good, now sending back faulty item :)
my gateway got faulty, called CS and was advised the best would be to get it bought and sent faulty, and they will gave money back including shipping. So far so good, now sending back faulty item :)
Items as described, no real issues, Items arrived within set time, all good :)
Very helpful customer services. Items arrived next day as described on a Saturday. Wouldn’t hesitate to use again
Easy website to find part, easy to order and fast delivery which arrived in perfect condition. New controller fitted and heating working - superb 👌