Here at Eco Wizard we're extremely proud of our Eco ranges and the helpful and knowledgeable customer service we look to provide with every single enquiry and order. But don't take our word for it - check out what some of our customers have to say!

4.8/5
Rated by 1482 customers
Great Service
30th December 2025

A very easy company to deal with, no issues with recommending to others.

Andy.hart
Response from Eco Wizard on 02 Jan 2026 Thank you very much for the outstanding 5 star review! We are very pleased to hear your high review of our service! We look forward to your future orders!
Great product
30th December 2025

Very easy to install and the app is brilliant with many features.

Andy.hart
Response from Eco Wizard on 02 Jan 2026 Thank you very much for another brilliant 5 star review! We are delighted to hear that your product is working so well and you are so pleased with the purchase. We look forward to your future orders!
Great, thank you
29th December 2025

Friendly and efficient. Very helpful staff.

Helen.chivers
Response from Eco Wizard on 29 Dec 2025 Thank you very much for the excellent 5 star review! We are thrilled to hear that you received such excellent service. We look forward to your future orders!
Works as required
29th December 2025

We had to wait six weeks or so for delivery as it was out of stock. Bought to replace an old discontinued Fischer thermostat for radiator in a house we are looking after. Works well, easy to pair etc. Great response from customer services who advised on which one to buy and how to connect it. Recommend if you are in similar situation. Thank you

Helen.chivers
Response from Eco Wizard on 29 Dec 2025 Thank you again for another excellent 5 star review! We are delighted to hear that your product is working so well. We look forward to your future orders!
Ohme Home Pro
28th December 2025

Very quick delivery, although the courier left the parcel on the doorstep when we were at home. The installation survey was not so straightforward, without clearer guidance on what to expect during the survey.

Dyoung867
Response from Eco Wizard on 29 Dec 2025 Thank you for the great review! We are pleased to hear that the parcel was delivered so quickly, but apologise for any courier issues or confusion around the survey. We look forward to your future orders!
Easy to use and good quality
28th December 2025

Easy installation and seamless operation. Good product

Ron
Response from Eco Wizard on 29 Dec 2025 Thank you very much for the excellent 5 star review! We are thrilled to hear that your installation went so well. We look forward to your future orders!
Very helpful
28th December 2025

Good service, very helpful and great price!

Ron
Response from Eco Wizard on 29 Dec 2025 Thank you again for another outstanding 5 star review! We are thrilled to hear that you received such excellent customer service. We look forward to your future orders!
Great
28th December 2025

Very helpful, I was able to speak to a very helpful human to process the order.

Vimal666
Response from Eco Wizard on 29 Dec 2025 Thank you very much for the excellent 5 star review! We are thrilled to hear that we could offer such excellent service. We look forward to your future orders!
Perfect
28th December 2025

Part of replacement kit with 3 items of which I only needed the it500rx sender unit which is not available on its own. Great service from Ecowizard, very prompt and helpful.

Vimal666
Response from Eco Wizard on 29 Dec 2025 Thank you very much for the outstanding 5 star review! We are delighted to hear that we could offer such excellent service. We look forward to your future orders!
Warm again
28th December 2025

Top quality, easy to use

Joepaul180
Response from Eco Wizard on 29 Dec 2025 Thank you very much for the excellent 5 star review! We are thrilled to hear that you are so pleased with the product. We look forward to your future orders!
Neat and smart charger
26th December 2025

Quick delivery, although the courier left the package on our doorstep without ringing the doorbell, despite us being home. The installation was smooth. The charger is quite easy to use, but a better printed manual would have helped

Dyoung867
First class company
25th December 2025

First class service. Thermostat that i required was in stock. It was despatched quickly and i received it the next day. Superb. Would use this company again. Thanks.

Andrew_carter1977
Response from Eco Wizard on 29 Dec 2025 Thank you very much for the excellent 5 star review! We are thrilled to hear that we could offer such excellent service and that your product was delivered so quickly! We look forward to your future orders!
Great costumer services
23rd December 2025

I had to return some items as they wernt exactly what I needed, my fault. The customer services were so helpful and managed to sort everything out, returning and reordering the correct items with no hassle. Really good people to deal with and quality kit..

Saggwagg
Response from Eco Wizard on 29 Dec 2025 Thank you very much for the outstanding 5 star review! We are thrilled to hear that we could offer such excellent service especially as regards the returns. We look forward to your future orders!
So far - disappointed
22nd December 2025

Order placed on 10th - for charger WITH installation - and on-line survey completed on 11th. The on-line survey was a bit of a pain because you could upload photo's but not videos - I was doing it on a laptop, not my mobile. The main disappointment is that 12 days after completing the survey I have heard nothing (except two requests for a review and one request for me to upload a photo of my installation). I placed this order with EcoWizard as the impression was the installation would be completed more quickly than alternatives. Looks like I was wrong. Please don't request reviews before the job is delivered - and please get on with responding to the survey and giving me an installation date.

Dave
Response from Eco Wizard on 22 Dec 2025 Thank you for the review. I have investigated this for you and can see that your survey was complete on 11/12 but due to a technical error on our systems, was never received by Aero, the installers. This has been sent over to them now for them to look at and come back to us, and as soon as we know the next steps, we will be in touch. Our review emails go out automatically, so we apologise that you received these before the charger was installed. Please let us know if we can help any further.
Pleased with service
21st December 2025

Although the courier didn’t turn up on the day he should. It arrived the next day.

Sue3993
Response from Eco Wizard on 29 Dec 2025 Thank you very much for the excellent 5 star review! We are sorry that the item did not turn up on the correct day but pleased it was then delivered the day after when chased. We look forward to your future orders!
I’m pleased with my product
21st December 2025

My electrician installed very easily and it was very straightforward to set up. It looks very neat and not an eyesore.

Sue3993
Response from Eco Wizard on 29 Dec 2025 Thank you very much for another brilliant 5 star review! We are very pleased that your installation went so well! We look forward to your future orders!
Replacement
20th December 2025

I bought these again as I had already bought some few years ago and give me good service one of them now is playing up shall I thought I'll get the four plug with remote as a replacement for all of them I will buy it from this website again 👍

Alantonglondon
Response from Eco Wizard on 29 Dec 2025 Thank you very much for the wonderful 5 star review! We are thrilled to hear that we could offer such excellent service and that you would use our services again! We look forward to your future orders!
All good
19th December 2025

Quick delivery, everything included, sensible price, now installed and seems fine. Still need to test on car but not expecting problems.

Martinkevinohare
Response from Eco Wizard on 29 Dec 2025 Thank you very much for the outstanding 5 star review! We are thrilled to hear that your order was delivered so quickly. We look forward to your future orders!
Great item
16th December 2025

Excellent product, quick postage, a great price. Ordered to replace broken one

Roisin.dwyryd
Response from Eco Wizard on 29 Dec 2025 Thank you very much for the excellent 5 star review! We are thrilled to hear that we could offer such excellent service and quick delivery! We look forward to your future orders!
Great Service
16th December 2025

Best price and super quick postage. Ordered to replace the one we had that was broken.

Roisin.dwyryd
Response from Eco Wizard on 29 Dec 2025 Thank you very much again for another brilliant 5 star review! We are thrilled to hear that you are so pleased with the purchase. We look forward to your future orders!
Truly 5 star Product & Service
16th December 2025

From start to finish, the service was excellent. I couldn’t be happier with my experience and would highly recommend Eco Wizard to anyone looking for an EV charger. Truly 5-star service

Mkckr
Response from Eco Wizard on 29 Dec 2025 Thank you so very much for the outstanding 5 star review! We are absolutely delighted to hear that we could offer such excellent service and really appreciate the kind words of feedback. We look forward to your future orders!
Quick & Easy
16th December 2025

I had no prior experience or knowledge when purchasing an EV charger, but Eco Wizard made the whole process incredibly easy and stress-free. They had a fantastic offer that included free installation, which really stood out. The charger was delivered within 3 days, and the following week it was installed by a professional EV installation company. The installers were knowledgeable, efficient, and very professional.

Mkckr
Response from Eco Wizard on 29 Dec 2025 Thank you very much again for another excellent 5 star review! We are beyond thrilled to hear that your installation went so well! We look forward to your future orders!
Great service
16th December 2025

Arrived quickly in mint condition .

Justinleask.jl
Response from Eco Wizard on 29 Dec 2025 Thank you very much for the brilliant 5 star review! We are thrilled to hear that you are so pleased with the purchase and it arrived in such good condition. We look forward to your future orders!
👍 good
15th December 2025

Always a good service

Davefloate2102
Response from Eco Wizard on 29 Dec 2025 Thank you very much for the excellent 5 star review! We are thrilled to hear that we could offer such excellent service! We look forward to your future orders!
Great service
15th December 2025

Staff helpful and although I had to wait for my order re short supply, the order was delivered quickly once arrived at warehouse.

Saraj.evans
Response from Eco Wizard on 29 Dec 2025 Thank you very much for the great review! We are thrilled to hear that we could offer such good service! We look forward to your future orders!
New thermostat
14th December 2025

Great product and way cheaper than the fischer one,kept me updated as product out of stock but now received item and works like a dream

Gruddock68
Response from Eco Wizard on 29 Dec 2025 Thank you very much for the brilliant 5 star review! We are pleased to hear that we could offer such excellent service! We look forward to your future orders!
Easy to set up
14th December 2025

Brilliant, easy to set up and change especially useful for temporary tree lights. Worked even when in next room and, from downstairs to upstairs. Wil possibly buy another set.

Rusticpoles
Response from Eco Wizard on 29 Dec 2025 Thank you very much for the excellent 5 star review! We are thrilled to hear that you are so pleased with the product! We look forward to your future orders!
Reviews