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Here at Eco Wizard we're extremely proud of our Eco ranges and the helpful and knowledgeable customer service we look to provide with every single enquiry and order. But don't take our word for it - check out what some of our customers have to say!
Really regretting this purchase the pish fit connections seemed a great timesaver but how was I wrong. No earth terminals for thermostats so they all need connecting together. No space inside to connect together and link as required such as pump lives and earths etc The lid barely goes on and doesn’t seem secure. I certainly will stick to the heatmeiser staple in future.
Rapid email response to a question. Very good price. Wide range of products.
The device offered just the features I wanted. However the receiver connector is awkward to access if the existing wires have little slack in them. This could have been made so much easier with, for example, an angled screw connector unit. Additionally the back plate doesn't fit easily on a surface box. Seems to be designed to be fitted onto a wall.
It’s a great machine and super quiet 🤫
Looks good. Would have been better if we didn’t have to wait for the help line to answer the phone after a long wait but over- all installation went well
5 star charger just perfect for me
Quick and easy online service
Internet order, arrived quickly and in good condition
Poor connectivity, nothing worked as it should, no instructions in box, manufacturer has overreaching control over installation and wasn't helpful on the phone, failed to send pairing info as promised, requires installer to download apps, get approval before it will work, but still took 2 hrs and two phones 5 app re-installations before app worked
Charged for next day received after 3 days after calling and keep chasing them
Great service delivered on time and very professional.
Excellent charger and brilliant price from eco wizard. Very happy with product and service.
Excellent value for money with all the features.
Its was easy to purchase and delivered very quickly
This is very dofficult to set up and the guide isnt great. Also if you get a local electrician to fit this for you they wont have a sungrow account to commission this which then locks the settings in eco mode and you can change this in the owner app resulting in it charging as a super slow rate worse than a 3 point plug charger. Im now left having to try and co tact sungrow ti try and resolve this otherwise it was a pointless purchase
User friendly Ohme home pro. Easy to install with there sealed unit so you need a waterproof box to make the connection in. Good quality connector is supplied also supply the wago connectors for the CT clamp.
If on the rare occasion a product is out of stock an email is sent when back in stock. Great communication with the staff and order before 14:00 and it’s next day delivery. Excellent service thank you
And quickly seems to work as intended, came in a nice pouch for storage
Delivered as promised. Somebody actually picked the phone up to answer a query. Overall good service.
Fast delivery and the board arrived in good condition.
The product arrived earlier than anticipated so that was a nice surprise. The EV charger looks smart and works well with both Tesla and other brands of cars. £20 cheaper to buy from Ecowizard than anywhere else!!!
Item arrived on time. It functions as described with no issues.
Arrived on time and received a follow up call to check on its status and feedback.
Good value