Here at Eco Wizard we're extremely proud of our Eco ranges and the helpful and knowledgeable customer service we look to provide with every single enquiry and order. But don't take our word for it - check out what some of our customers have to say!
Fast delivery, great service
Next day delivery was a welcome option. Thank you.
Very pleased with the service provided by this company.
Used in a Smart Control system for underfloor heating easy set up and control via App
Neat and tidy way of mounting a thermostat for desk or table also doubles up as a charging station.
Eco Wizard turned my order round super fast!
I wanted to get a UG600 because I have 10 Quantum thermostats controlling my UFH and keeping tabs on it all is impossible otherwise. The UG600 works fine, but the Salus Smart Home software you have to use with it is buggy and needs work. It's not helped by a complete lack of any instruction manual, and while the basics are easy enough, there are some things that are pretty obscure.
Fitted straight onto my Ideal boiler, worked without any issues. Simple. Excellent advice and service form Eco Wizard as well. They checked it was compatible for me and it was. Thanks Rob.
Item was a good price and the delivery was very quick
Item was a good price and the delivery was very quick
Worked v well in my Ideal "Independent" boiler, way better than the ticking clock of doom and a wired-in thermostat in the least useful place in the house. Just use a small screwdriver to pry out the old timer, click the catch on the cable to disconnect, pop in the Salus and away you go. No more bother than that. The control panel can be a little confusing when you first use it but no worse than any other programmable timer, and the instructions are clear. Delivery was quicker than expected.
Was a bit unsure when I placed the order, the price here was lower than elsewhere so wasn't expecting great service, but I was totally wrong. No problems at all, the product was as described and arrive v promptly. Will definitely use again if I need anything.
Great service
Only been installed a few weeks so everything seens ok . Can only comment on the speedy despatch of item tbh
Only been installed a few weeks so everything seens ok . Can only comment on the speedy despatch of item tbh
Great prices and quick delivery
Item ordered initially was returned as delivery driver said it was rejected twice. No way. Had to pay postage when reordered not good having given client the price based on previous order. ( free delinery)
Worked excellent for wiring a two zone system with underfloor to a boiler which only supported low voltage input.
Quick delivery. Very good price.
Thank you so much for taking the time to send us the manual setting instructions, I will check this out on the laptop where we can view it better. Your customer service has been amazing. You have been so helpful, friendly and listened to what we needed but more importantly you acted immediately to assist us. This means so very much to us. Please pass this email onto your manager. Good staff and service is hard to find. Thank you again
Prompt and efficient