Photonic 10kW Zero-Transfer Uninterrupted Power Supply (UPS) System With 24kWh Energy Storage
Photonic 10kW Zero-Transfer Uninterrupted Power Supply (UPS) System With 24kWh Energy Storage additional 1Photonic 10kW Zero-Transfer Uninterrupted Power Supply (UPS) System With 24kWh Energy Storage additional 2Photonic 10kW Zero-Transfer Uninterrupted Power Supply (UPS) System With 24kWh Energy Storage additional 3
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The Photonic Universe 10kW Zero-Transfer Uninterrupted Power Supply (UPS) System with 24kWh energy...
Product code: UPS2-ZT5K-48
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Description

The Photonic Universe 10kW Zero-Transfer Uninterrupted Power Supply (UPS) System with 24kWh energy storage is a high-capacity backup power solution designed for large homes, data centres, telecommunications setups, commercial sites and industrial facilities. Providing a stable and reliable source of AC electricity, it is ideal for powering servers, IT equipment, household appliances, and other sensitive electronics where continuous operation is essential.

Unlike standard UPS systems, this model features advanced Zero Transfer Technology, ensuring an instantaneous switch from mains supply to battery power with no delay at all. This makes it perfectly suited for servers, data centre equipment, and mission-critical IT hardware that require an uninterrupted, stable supply at all times.

In a mains-powered setup, the UPS delivers consistent electricity to connected appliances. While grid power is available, it supplies loads directly and charges the battery bank. If the mains becomes unstable or fails, the UPS switches instantly to battery power, guaranteeing seamless continuity. Once mains power is restored, it automatically reverts back to grid input and resumes charging.

For off-grid systems, the UPS works efficiently with generators to maintain uninterrupted power. By running the generator only when necessary to recharge the batteries, significant fuel savings can be achieved while ensuring continuous AC output. The built-in dry contact port also allows the inverter to control relay switches or compatible generators, automatically starting or stopping them based on battery voltage levels.

The system can also be used as a portable energy solution: charge the batteries from the grid, then transport the unit to a different site to provide reliable AC power wherever it’s needed.

With integrated solar charging support, users can connect a suitable solar array directly without additional charge control equipment. This reduces reliance on the mains grid in residential applications and cuts generator runtime in off-grid installations.

Supplied with a 24kWh external battery bank, the system provides extensive energy storage capacity and can be easily expanded or replaced as required. For large-scale applications, up to nine inverters can be connected in parallel to deliver a total of 45kW continuous output (parallel kits required per inverter). This makes the system a powerful and scalable long-term solution for both commercial and residential energy needs.

Package Includes: 2x UPS units, 2x parallel connection kits, a 24kWh 500Ah battery bank, 4m tinned copper battery cables, 2 x thermal over-current circuit breakers & loose ring terminals for crimping.

  • 10kW Zero-Transfer UPS System with 24kWh energy storage
  • Reliable high-capacity backup: Continuous AC power for large homes, data centres & commercial facilities
  • Zero Transfer Technology: Instantaneous switch with no delay for mission-critical equipment
  • Grid-compatible: Seamless operation during outages or unstable mains supply
  • Off-grid efficiency: Cuts generator runtime & fuel consumption with automatic relay control
  • Portable power option: Charge at home & use in remote or temporary locations
  • Solar-ready design: Connect a solar array directly without extra charge controllers
  • Expandable performance: Scale up to 45kW continuous output with parallel inverters
  • 24kWh external battery bank: Large capacity with easy expansion or replacement

UPS Specifications (per unit):

  • Nominal battery voltage: 48V
  • Continuous power output: 5000W/5000VA (220-240V AC)
  • Surge power: 10000VA
  • Output frequency: 50Hz - 60Hz
  • Output waveform: Pure sine wave
  • Maximum solar input power: 4000W
  • Maximum open circuit solar input voltage: 145V (open circuit)
  • MPPT operating solar voltage: 60 - 115 V
  • Maximum solar charging current: 80A
  • Maximum mains AC charging current: 60A
  • Maximum combined charging current: 140A
  • Peak efficiency: 93%
  • Solar / AC charger max efficiency: 98%
  • Operating temperature: 0°C to 55°C
  • Supplied with USB drive, PC connection cable & PC software CD
  • Size: 52.5cm x 30.3cm x 14cm
  • Weight: 13.5kg

Battery Specifications (entire 48V battery bank):

  • Nominal voltage: 48V
  • Nominal capacity: 24kWh
  • Maximum charging current: 100A
  • Charging voltage: cycle use 56.4V, standby use 54.8V
  • Temperature compensation: cycle use -120mV/°C, standby use -72mV/°C
  • Size: 1290mm x 1140mm x 670mm (when positioned in racking)
  • Weight: 720kg (including racking)

Please note, the inverter uses predictive cooling logic to activate the fans, and is not suitable for installing in locations where silence is required.

Code: UPS2-ZT5K-48

Hi there, How long would this product supply power for before batteries run out of power, Many thanks, Paul.
The duration of a 2kW Uninterrupted Power Supply (UPS) system with a 2.4kWh energy storage battery depends on the load it supports. If the system is running at full capacity (2kW), the battery would last approximately 1.2 hours (2.4kWh ÷ 2kW). However, if the load is less than 2kW, the duration would increase proportionally. For example, at a 1kW load, the battery could last around 2.4 hours.

DELIVERY POLICY

Last updated 17th September, 2024

This Shipping & Delivery Policy is part of our Terms of Service ("Terms") and should be therefore read alongside our main Terms: https://www.ecowizard.co.uk/terms-and-conditions/.

Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.

What are my Shipping & Delivery Options?

We offer various shipping options. In some cases a third-party supplier may be managing our inventory and will be responsible for shipping your products.

FREE Shipping

We offer FREE 2-3 working day delivery on all orders over £99 received before 4pm. All orders placed under £99 are charged at £6 (£5 ExVAT).

For Portable Power please allow up to 4 working days for delivery and Solar Panels are shipped via our pallet delivery service which is a £100.

Next Day Delivery

We also offer Next Working Day Delivery on all orders received before 2pm. Once again, all orders placed after 2pm on a Friday and at the weekend will be processed on Monday and then sent out for Next Working Day Delivery.

Northern Ireland, Highlands & Channel Islands 

Please contact us for our shipping rates to Northern Ireland, Scottish Highlands & Channel Islands.

Please note; we can't currently ship portable power items to Northern Ireland due to insurance issues with the courier.

Do you deliver Internationally?

We do not offer international shipping.

What happens if my order is delayed?

If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.

For EU and UK consumers: This does not affect your statutory rights. For more information please refer to our Terms.

Questions about Returns?

If you have questions about returns, please review our Return Policy: https://www.ecowizard.co.uk/returns/.

How can you contact us about our Delivery?

If you have any further questions or comments, you may contact us by:

  • Email: orders@ecowizard.co.uk

RETURN POLICY

Last updated May 23, 2024

Thank you for your purchase, we hope you are happy with it.

However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange; please see below for more information on our returns policy.

RETURNS

If you find you have received the wrong or damaged item(s), you need to contact us within 7 days of receipt of goods. Any time after this you are responsible for returning the goods at your own cost following the standard returns process.

All returns must be postmarked and in writing within fourteen (14) days of the purchase date. All returned items must be in a new, unopened and unused condition, with all original tags and labels attached.


RETURN PROCESS

To return an item, please click the ‘Download Returns Form’ below and complete all data fields. You can then email this to our team once completed.
Place your item(s) securely in its original packaging along with the returns form.
Please note that the RMA# on the returns address is your original order number; please ensure to reference this on the returns address, as per below.
You are now ready to mail your return to the following address:

Attn: Returns
RMA #/Order No -
Eco WizardUnderfloor Wizard Ltd t/a ECO Wizard
Beechfield House
Winterton Way
Macclesfield
Cheshire
SK11 0LP
United Kingdom

We ask that all customers when returning products send the goods via a trackable courier service. Underfloor Wizard Ltd t/a ECO Wizard will not be held responsible for goods which do not arrive at our premises.

Please note, you will be responsible for all return shipping charges, unless in the instance of damaged/faulty goods received in which case we can issue you with a returns label to cover the cost of postage.

Download Returns Form

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

Faults on installed products: 

If a product that has been installed develops a fault, please contact us, do not uninstall the product yourself. We will arrange for an engineer or technical support from the brand to assist with diagnosing the fault. Once the fault has been confirmed we can then arrange for the necessary next steps to occur.


EXCEPTIONS

The following items cannot be returned or exchanged:

  • opened box, damaged, missing or incomplete items cannot be returned.
  • items that have been installed.


QUESTIONS
If you have any questions concerning our return policy, please contact us at: returns@ecowizard.co.uk

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