Photonic 10kW Zero-Transfer Uninterrupted Power Supply (UPS) System With 24kWh Energy Storage
Photonic 10kW Zero-Transfer Uninterrupted Power Supply (UPS) System With 24kWh Energy Storage additional 1Photonic 10kW Zero-Transfer Uninterrupted Power Supply (UPS) System With 24kWh Energy Storage additional 2Photonic 10kW Zero-Transfer Uninterrupted Power Supply (UPS) System With 24kWh Energy Storage additional 3
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£5,166.61 ex VAT£6,199.93 inc VAT

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The Photonic Universe 10kW Zero-Transfer Uninterrupted Power Supply (UPS) System with 24kWh energy...
Product code: UPS2-ZT5K-48
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Description

The Photonic Universe 10kW Zero-Transfer Uninterrupted Power Supply (UPS) System with 24kWh energy storage is a high-capacity backup power solution designed for large homes, data centres, telecommunications setups, commercial sites and industrial facilities. Providing a stable and reliable source of AC electricity, it is ideal for powering servers, IT equipment, household appliances, and other sensitive electronics where continuous operation is essential.

Unlike standard UPS systems, this model features advanced Zero Transfer Technology, ensuring an instantaneous switch from mains supply to battery power with no delay at all. This makes it perfectly suited for servers, data centre equipment, and mission-critical IT hardware that require an uninterrupted, stable supply at all times.

In a mains-powered setup, the UPS delivers consistent electricity to connected appliances. While grid power is available, it supplies loads directly and charges the battery bank. If the mains becomes unstable or fails, the UPS switches instantly to battery power, guaranteeing seamless continuity. Once mains power is restored, it automatically reverts back to grid input and resumes charging.

For off-grid systems, the UPS works efficiently with generators to maintain uninterrupted power. By running the generator only when necessary to recharge the batteries, significant fuel savings can be achieved while ensuring continuous AC output. The built-in dry contact port also allows the inverter to control relay switches or compatible generators, automatically starting or stopping them based on battery voltage levels.

The system can also be used as a portable energy solution: charge the batteries from the grid, then transport the unit to a different site to provide reliable AC power wherever it’s needed.

With integrated solar charging support, users can connect a suitable solar array directly without additional charge control equipment. This reduces reliance on the mains grid in residential applications and cuts generator runtime in off-grid installations.

Supplied with a 24kWh external battery bank, the system provides extensive energy storage capacity and can be easily expanded or replaced as required. For large-scale applications, up to nine inverters can be connected in parallel to deliver a total of 45kW continuous output (parallel kits required per inverter). This makes the system a powerful and scalable long-term solution for both commercial and residential energy needs.

Package Includes: 2x UPS units, 2x parallel connection kits, a 24kWh 500Ah battery bank, 4m tinned copper battery cables, 2 x thermal over-current circuit breakers & loose ring terminals for crimping.

  • 10kW Zero-Transfer UPS System with 24kWh energy storage
  • Reliable high-capacity backup: Continuous AC power for large homes, data centres & commercial facilities
  • Zero Transfer Technology: Instantaneous switch with no delay for mission-critical equipment
  • Grid-compatible: Seamless operation during outages or unstable mains supply
  • Off-grid efficiency: Cuts generator runtime & fuel consumption with automatic relay control
  • Portable power option: Charge at home & use in remote or temporary locations
  • Solar-ready design: Connect a solar array directly without extra charge controllers
  • Expandable performance: Scale up to 45kW continuous output with parallel inverters
  • 24kWh external battery bank: Large capacity with easy expansion or replacement

UPS Specifications (per unit):

  • Nominal battery voltage: 48V
  • Continuous power output: 5000W/5000VA (220-240V AC)
  • Surge power: 10000VA
  • Output frequency: 50Hz - 60Hz
  • Output waveform: Pure sine wave
  • Maximum solar input power: 4000W
  • Maximum open circuit solar input voltage: 145V (open circuit)
  • MPPT operating solar voltage: 60 - 115 V
  • Maximum solar charging current: 80A
  • Maximum mains AC charging current: 60A
  • Maximum combined charging current: 140A
  • Peak efficiency: 93%
  • Solar / AC charger max efficiency: 98%
  • Operating temperature: 0°C to 55°C
  • Supplied with USB drive, PC connection cable & PC software CD
  • Size: 52.5cm x 30.3cm x 14cm
  • Weight: 13.5kg

Battery Specifications (entire 48V battery bank):

  • Nominal voltage: 48V
  • Nominal capacity: 24kWh
  • Maximum charging current: 100A
  • Charging voltage: cycle use 56.4V, standby use 54.8V
  • Temperature compensation: cycle use -120mV/°C, standby use -72mV/°C
  • Size: 1290mm x 1140mm x 670mm (when positioned in racking)
  • Weight: 720kg (including racking)

Please note, the inverter uses predictive cooling logic to activate the fans, and is not suitable for installing in locations where silence is required.

Code: UPS2-ZT5K-48

Hi there, How long would this product supply power for before batteries run out of power, Many thanks, Paul.
The duration of a 2kW Uninterrupted Power Supply (UPS) system with a 2.4kWh energy storage battery depends on the load it supports. If the system is running at full capacity (2kW), the battery would last approximately 1.2 hours (2.4kWh ÷ 2kW). However, if the load is less than 2kW, the duration would increase proportionally. For example, at a 1kW load, the battery could last around 2.4 hours.

DELIVERY INFORMATION

Fast, reliable UK delivery

  • FREE UK delivery (2–3 working days) on orders over £99 exVAT (order before 4pm).
  • Orders under £99 exVAT are charged £6 inc VAT (£5 exVAT).
  • Need it quickly? Choose from our Next Working Day & Saturday delivery options below (order before 2pm).

Delivery options & rates

Delivery OptionDelivery TimeCost
Standard Delivery2-3 working days£6.00 (£5.00 exVAT)
FREE Standard Delivery (orders over £99 exVAT)2-3 working daysFREE
Next Working Day Delivery (order before 2pm)Next working day£9.99 (£8.33 exVAT)*
Next Working Day by 12pm  (order before 2pm)Next working day£20.00 (£16.67 exVAT)
Next Working Day by 10:30am  (order before 2pm)Next working day£21.60 (£18.00 exVAT)
Saturday Delivery  (order before 2pm Friday)    Next working day£20.00 (£16.67 exVAT)

Important: Orders placed after 2pm on Friday (or over the weekend) are processed on Monday for next working day delivery. Next Day & Saturday Delivery options NOT available on all products.

*FREE Next day delivery available on select products and will be clearly shown on the product page.


What to expect

  • We dispatch Monday - Friday (excluding public holidays).
  • Once dispatched, you’ll receive tracking information (where available).
  • If delivery is delayed for any reason, we’ll contact you as soon as possible with an updated estimate.

Please note: we cannot be held responsible for missed deliveries. Customers are advised to check their spam or junk folder to ensure tracking information and estimated delivery details are received.


Specialist product delivery

Some products require specialist handling:

  • For Portable power please allow up to 4 working days for delivery.
  • Solar panels are shipped via our £100 pallet delivery service.
  • In some cases a third-party supplier may fulfil your order directly.

Delivery areas & restrictions

  • Northern Ireland, Scottish Highlands & Channel Islands: please contact us for shipping rates.
  • Portable power to Northern Ireland: we can’t currently ship these items due to insurance issues with the courier.
  • International delivery: unfortunately we do not currently offer international shipping.

Questions, problems, or returns?

RETURN POLICY

Last updated May 23, 2024

Thank you for your purchase, we hope you are happy with it.

However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange; please see below for more information on our returns policy.

RETURNS

If you find you have received the wrong or damaged item(s), you need to contact us within 7 days of receipt of goods. Any time after this you are responsible for returning the goods at your own cost following the standard returns process.

All returns must be postmarked and in writing within fourteen (14) days of the purchase date. All returned items must be in a new, unopened and unused condition, with all original tags and labels attached.


RETURN PROCESS

To return an item, please click the ‘Download Returns Form’ below and complete all data fields. You can then email this to our team once completed.
Place your item(s) securely in its original packaging along with the returns form.
Please note that the RMA# on the returns address is your original order number; please ensure to reference this on the returns address, as per below.
You are now ready to mail your return to the following address:

Attn: Returns
RMA #/Order No -
Eco WizardUnderfloor Wizard Ltd t/a ECO Wizard
Beechfield House
Winterton Way
Macclesfield
Cheshire
SK11 0LP
United Kingdom

We ask that all customers when returning products send the goods via a trackable courier service. Underfloor Wizard Ltd t/a ECO Wizard will not be held responsible for goods which do not arrive at our premises.

Please note, you will be responsible for all return shipping charges, unless in the instance of damaged/faulty goods received in which case we can issue you with a returns label to cover the cost of postage.

Download Returns Form

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

Faults on installed products: 

If a product that has been installed develops a fault, please contact us, do not uninstall the product yourself. We will arrange for an engineer or technical support from the brand to assist with diagnosing the fault. Once the fault has been confirmed we can then arrange for the necessary next steps to occur.


EXCEPTIONS

The following items cannot be returned or exchanged:

  • opened box, damaged, missing or incomplete items cannot be returned.
  • items that have been installed.


QUESTIONS
If you have any questions concerning our return policy, please contact us at: returns@ecowizard.co.uk

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