Photonic 20kW Zero-Transfer Uninterrupted Power Supply (UPS) System With 48kWh Energy Storage
Photonic 20kW Zero-Transfer Uninterrupted Power Supply (UPS) System With 48kWh Energy Storage additional 1Photonic 20kW Zero-Transfer Uninterrupted Power Supply (UPS) System With 48kWh Energy Storage additional 2Photonic 20kW Zero-Transfer Uninterrupted Power Supply (UPS) System With 48kWh Energy Storage additional 3

£10,399.94 ex VAT£12,479.93 inc VAT

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Description

The Photonic Universe 20kW Zero-Transfer Uninterrupted Power Supply (UPS) System with 48kWh energy storage is a powerful backup power solution designed for large households, data centres, telecommunications networks, commercial premises, and industrial facilities. Delivering a stable and reliable AC output, it is ideal for servers, IT equipment, household appliances, and other sensitive electronics where uninterrupted supply is critical.

Unlike standard UPS systems, this model features advanced Zero Transfer Technology, enabling an instantaneous switch from mains to battery power with no delay. This makes it the perfect choice for mission-critical applications, such as servers, datacentre equipment, and telecommunications hardware that require a continuous and stable energy supply.

In a mains-powered configuration, the UPS ensures connected appliances are protected from instability, interruptions, or complete outages. While the grid is live, it powers devices directly and charges the battery banks. If the mains supply is cut, the UPS instantly transfers to battery power, ensuring seamless continuity. Once mains electricity returns, the system switches back automatically and resumes charging.

For off-grid use, this UPS integrates smoothly with generators to maintain uninterrupted power. By only running the generator when needed to recharge the batteries, you can achieve significant fuel savings and extend generator lifespan. The built-in dry contact port allows the inverter to automatically activate or deactivate relay switches or compatible generators when the battery voltage drops below a set level.

The system is also suitable for portable energy use. The batteries can be charged in a mains-connected location, then the UPS can be relocated to provide temporary or mobile power in an off-grid environment.

With flexible configuration options, this UPS supports both single-phase and three-phase AC output, making it suitable for domestic, light industrial, and large-scale commercial power requirements.

Built-in solar charging compatibility means a suitable solar array can be connected directly without the need for extra charge controllers. This helps reduce electricity bills for grid-connected systems and cuts generator runtime in off-grid scenarios.

Supplied with 48kWh of external battery banks, the system provides extensive storage capacity that can be expanded or replaced as needed. For larger installations, up to nine inverters can be connected in parallel to deliver a total of 45kW continuous output (parallel kits required per inverter). This makes it a scalable, future-proof power solution for residential, commercial, and industrial applications.

Package Includes: 4x UPS units, 4x parallel connection kits, 2x 24kWh 500Ah battery banks, 8m tinned copper battery cables, 4x thermal over-current circuit breakers & loose ring terminals for crimping.

  • 20kW Zero-Transfer UPS System with 48kWh energy storage
  • High-capacity backup: Reliable AC power for large households, datacentres & industrial sites
  • Zero Transfer Technology: Instantaneous switching with no delay for mission-critical electronics
  • Seamless grid backup: Protects against outages & unstable mains supply
  • Generator compatible: Reduces runtime & fuel use with automatic relay & generator control
  • Portable power option: Charge at home & use in off-grid or temporary locations
  • Flexible power output: Configurable for both single-phase & three-phase applications
  • Solar-ready design: Connect solar panels directly without additional charge controllers
  • Expandable system: Scale up to 45kW continuous power with parallel inverters
  • 48kWh external battery banks: Large capacity with easy expansion or replacement

UPS Specifications (per unit):

  • Nominal battery voltage: 48V
  • Continuous power output: 5000W/5000VA (220-240V AC)
  • Surge power: 10000VA
  • Output frequency: 50Hz - 60Hz
  • Output waveform: Pure sine wave
  • Maximum solar input power: 4000W
  • Maximum open circuit solar input voltage: 145V (open circuit)
  • MPPT operating solar voltage: 60 - 115 V
  • Maximum solar charging current: 80A
  • Maximum mains AC charging current: 60A
  • Maximum combined charging current: 140A
  • Peak efficiency: 93%
  • Solar / AC charger max efficiency: 98%
  • Operating temperature: 0°C to 55°C
  • Supplied with USB drive, PC connection cable and PC software CD
  • Size: 52.5cm x 30.3cm x 14cm
  • Weight: 13.5kg

Battery Specifications (entire 48V battery bank):

  • Nominal voltage: 48V
  • Nominal capacity: 24kWh
  • Maximum charging current: 100A
  • Charging voltage: cycle use 56.4V, standby use 54.8V
  • Temperature compensation: cycle use -120mV/°C, standby use -72mV/°C
  • Size: 1290mm x 1140mm x 670mm (when positioned in racking)
  • Weight: 720kg (including racking)

Please note, the inverters use predictive cooling logic to activate the fans, and are not suitable for installing in locations where silence is required.

Code: UPS4-ZT5K-48

Hi there, How long would this product supply power for before batteries run out of power, Many thanks, Paul.
The duration of a 2kW Uninterrupted Power Supply (UPS) system with a 2.4kWh energy storage battery depends on the load it supports. If the system is running at full capacity (2kW), the battery would last approximately 1.2 hours (2.4kWh ÷ 2kW). However, if the load is less than 2kW, the duration would increase proportionally. For example, at a 1kW load, the battery could last around 2.4 hours.

DELIVERY INFORMATION

Fast, reliable UK delivery

  • FREE UK delivery (2–3 working days) on orders over £99 exVAT (order before 4pm)*.
  • Orders under £99 exVAT are charged £6 inc VAT (£5 exVAT).
  • Need it quickly? Choose from our Next Working Day & Saturday delivery options below (order before 2pm).

Delivery options & rates

Delivery OptionDelivery TimeCost
Standard Delivery2-3 working days£6.00 (£5.00 exVAT)
FREE Standard Delivery (orders over £99 exVAT)*2-3 working daysFREE
Next Working Day Delivery (order before 2pm)Next working day£9.99 (£8.33 exVAT)*
Next Working Day by 12pm  (order before 2pm)Next working day£20.00 (£16.67 exVAT)
Next Working Day by 10:30am  (order before 2pm)Next working day£21.60 (£18.00 exVAT)
Saturday Delivery  (order before 2pm Friday)    Next working day£20.00 (£16.67 exVAT)
Northern Ireland, Highland  & Islands Delivery  3-5 working days£9.99 (£8.33 exVAT)

Important: Orders placed after 2pm on Friday (or over the weekend) are processed on Monday for next working day delivery. Next Day & Saturday Delivery options NOT available on all products.

*FREE Standard & Next day delivery available on select products and will be clearly shown on the product page.


What to expect

  • We dispatch Monday - Friday (excluding public holidays).
  • Once dispatched, you’ll receive tracking information (where available).
  • If delivery is delayed for any reason, we’ll contact you as soon as possible with an updated estimate.

Please note: we cannot be held responsible for missed deliveries. Customers are advised to check their spam or junk folder to ensure tracking information and estimated delivery details are received.


Specialist product delivery

Some products require specialist handling:

  • For Portable power please allow up to 4 working days for delivery.
  • Solar panels are shipped via our £100 pallet delivery service.
  • In some cases a third-party supplier may fulfil your order directly.

Delivery areas & restrictions

  • Northern Ireland, Scottish Highlands & Channel Islands: please contact us for shipping rates.
  • Portable power to Northern Ireland: we can’t currently ship these items due to insurance issues with the courier.
  • International delivery: unfortunately we do not currently offer international shipping.

Questions, problems, or returns?

RETURN POLICY

Last updated May 23, 2024

Thank you for your purchase, we hope you are happy with it.

However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange; please see below for more information on our returns policy.

RETURNS

If you find you have received the wrong or damaged item(s), you need to contact us within 7 days of receipt of goods. Any time after this you are responsible for returning the goods at your own cost following the standard returns process.

All returns must be postmarked and in writing within fourteen (14) days of the purchase date. All returned items must be in a new, unopened and unused condition, with all original tags and labels attached.


RETURN PROCESS

To return an item, please click the ‘Download Returns Form’ below and complete all data fields. You can then email this to our team once completed.
Place your item(s) securely in its original packaging along with the returns form.
Please note that the RMA# on the returns address is your original order number; please ensure to reference this on the returns address, as per below.
You are now ready to mail your return to the following address:

Attn: Returns
RMA #/Order No -
Eco WizardUnderfloor Wizard Ltd t/a ECO Wizard
Beechfield House
Winterton Way
Macclesfield
Cheshire
SK11 0LP
United Kingdom

We ask that all customers when returning products send the goods via a trackable courier service. Underfloor Wizard Ltd t/a ECO Wizard will not be held responsible for goods which do not arrive at our premises.

Please note, you will be responsible for all return shipping charges, unless in the instance of damaged/faulty goods received in which case we can issue you with a returns label to cover the cost of postage.

Download Returns Form

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

Faults on installed products: 

If a product that has been installed develops a fault, please contact us, do not uninstall the product yourself. We will arrange for an engineer or technical support from the brand to assist with diagnosing the fault. Once the fault has been confirmed we can then arrange for the necessary next steps to occur.


EXCEPTIONS

The following items cannot be returned or exchanged:

  • opened box, damaged, missing or incomplete items cannot be returned.
  • items that have been installed.


QUESTIONS
If you have any questions concerning our return policy, please contact us at: returns@ecowizard.co.uk

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