Here at Eco Wizard we're extremely proud of our Eco ranges and the helpful and knowledgeable customer service we look to provide with every single enquiry and order. But don't take our word for it - check out what some of our customers have to say!

4.8/5
Rated by 1701 customers
Prompt delivery
20th May 2026

Good customer service.

BA
Response from Eco Wizard on 29 May 2026 Thank you for the great review! Please contact us at sales@ecowizard.co.uk, should we be able to provide you with any further assistance for your order!
Good trickle charger.
20th May 2026

Extra, on screen menu is good for basic control of current and time.

BA
Response from Eco Wizard on 29 May 2026 Thank you for the great review! Please contact us at sales@ecowizard.co.uk, should we be able to provide you with any further assistance for your order!
Item arrived promptly and in good condition
19th May 2026

Item arrived promptly and in good condition

Bob the Blessed
Response from Eco Wizard on 29 May 2026 Thank you very much for the outstanding 5 star review! We are thrilled to hear that we could offer such excellent service! We look forward to your future orders!
Works OK but instructions inadequate
19th May 2026

The product appears to work satisfactorily but came with quick guides in French and German only. The English version is available free from the Salus website, but the detailed documentation is a chargeable extra, something that was not made clear at the time of purchase. This is naughty.

Bob the Blessed
Response from Eco Wizard on 29 May 2026 Thank you very much for the great review! We are sorry to hear about the instruction manual. Please do get in touch @ sales@ecowizard.co.uk, should you require any further assistance!
Excellent
18th May 2026

Arrived within 48 hours of ordering.

John.doak1968
Response from Eco Wizard on 29 May 2026 Thank you for the brilliant 5-star review! We are delighted to hear that your order was delivered so quickly & look forward to your future orders!
Best price
18th May 2026

Great service at the best price available anywhere

John.doak1968
Response from Eco Wizard on 29 May 2026 Thank you very much for the brilliant 5 star review! We are thrilled to hear that we could offer such excellent service! We look forward to your future orders!
Great deal
15th May 2026

Fair price . Delivery very quick . Easy site to navigate. Good to find a company that’s as good as it word

Jeffaharvey1962
Response from Eco Wizard on 19 May 2026 Thank you very much for the brilliant 5 star review! We are thrilled to hear that we could offer such excellent service! We look forward to your future orders!
You have sent me a damaged product. You were late in sending it.
15th May 2026

This is obviously one that has been returned and then you have just sent it out without checking it so now I have to live with a damaged charger

Jasongroves2607
Response from Eco Wizard on 18 May 2026 Thank you for the review. We are sorry to hear that this product is damaged. We buy these directly from Tesla, and it has gone to our warehouse for processing and then straight to you and was not opened by any of our team at any stage, so we were unaware that this was damaged. If it has not been installed, we would be able to swap this for a new unit for you, so please let us know. We have not received any communication from you via email or phone to inform us of this damage, so we have had no chance to resolve this issue for you. Please let us know if we can be of any further service. Thank you, EcoWizard Customer Services Team
Quick and easy
14th May 2026

Excellent price and good choice of payment options, well packaged and super quick delivery, what’s not to like, recommend!

Raymondo20
Response from Eco Wizard on 15 May 2026 Thank you for the brilliant 5-star review! We are delighted to hear that your order was delivered so quickly & look forward to your future orders!
Great device
14th May 2026

Great product and charging capacity, looks good as well! Cheaper to buy yourself and getting it installed by an electrician.

Baljitp07
Response from Eco Wizard on 15 May 2026 Thank you very much for the excellent 5 star review! We are thrilled to hear that you love your charger! We look forward to your future orders!
Excellent
13th May 2026

Excellent customer service and after care

Ash
Response from Eco Wizard on 15 May 2026 Thank you very much for the superb 5 star review! We are thrilled to hear that we could offer such excellent service! We are also pleased to hear that you love your order! We look forward to your future orders!
Excellent product, User friendly
13th May 2026

Excellent product, customer was happy. It works a treat. The app is user friendly. Best EV charger on the market. Best ive Ive installed. Will definitely be using Hypervolt from now on

Ash
Response from Eco Wizard on 15 May 2026 Thank you very much for the superb 5 star review! We are thrilled to hear that we could offer such excellent service! We are also pleased to hear that you love your order! We look forward to your future orders!
Good cable
12th May 2026

Seems to be good quality and works as expected.

Laurence.soper
Response from Eco Wizard on 15 May 2026 Thank you very much for the amazing 5 star review! We are thrilled to hear that we could offer such excellent service! We look forward to your future orders!
Smooth effortless
12th May 2026

Print smooth and effortless service

Laurence.soper
Response from Eco Wizard on 15 May 2026 Thank you very much for the amazing 5 star review! We are thrilled to hear that we could offer such excellent service! We look forward to your future orders!
Good charger
11th May 2026

Pros: -great for solar charging option as pulls the excess solar energy first before using grid Cons: - some compatibility issues with my EV. The plug does not always connect properly and need to force it out at the end of the charging

Martyna.syrowiec
Response from Eco Wizard on 19 May 2026 Thank you great review! We are sorry to hear you are experiencing issues with your charger - please contact us for help/support at sales@ecowizard.co.uk and we will help to resolve the issue(s) you are experiencing!
Excellent service
10th May 2026

Great communication and very fast delivery.

Ks
Response from Eco Wizard on 12 May 2026 Thank you very much for the incredible 5 star review! We are thrilled to hear that we could offer such excellent service & that your order was delivered so promptly! We look forward to your future orders!
First rate charger
10th May 2026

I read a lot of reviews before purchasing, I have not been disappointed, it's easy to use with a great app. Installation was easy. Would recommend

Ks
Response from Eco Wizard on 12 May 2026 Thank you very much for the superb 5 star review! We are thrilled to hear that you are so pleased with your order! We look forward to your future orders!
Good product
10th May 2026

Works very well

Davidcbroadway
Response from Eco Wizard on 12 May 2026 Thank you very much for the great review! Please do email sales@ecowizard.co.uk if we can provide any further help or assistance! We look forward to your future orders!
Brilliant
10th May 2026

Excellent service .. can highly recommend!

Dianemcleod
Response from Eco Wizard on 12 May 2026 Thank you very much for the brilliant 5 star review! We are thrilled to hear that we could offer such excellent service! We look forward to your future orders!
Ev charger
09th May 2026

Purchase of the Hypervolt Home 3 7 Kw type 2 Smart EVCharger -Tethered was very made very easy by the drop down menu ! Also delivery was very prompt ! Will definitely use this company again !

Geoffrey.mathieson
Response from Eco Wizard on 12 May 2026 Thank you for the amazing 5-star review! We are delighted to hear that your order was delivered so quickly & look forward to your future orders!
Great service and product
06th May 2026

Very happy with my EV charging cable and the prompt delivery and service. 5 Stars.

Sirjohntaylor92
Response from Eco Wizard on 08 May 2026 Thank you for the outstanding 5-star review! We are delighted to hear that your order was delivered so quickly & look forward to your future orders!
Product supplied but not installed. Sales team very unresponsive.
06th May 2026

The home survey was not automatically generated and had to be chased. The EV charger delivery had to be chased. Sales team did not respond to phone and email requests for an installation date. Being sent requests to review my EV installation, when it remains in its box just sums up the business process failings.

Grandblanco1
Response from Eco Wizard on 15 Jun 2026 Thank you for the review. We are sorry to hear that you experienced issues with our processing service and delays in installation being arranged. I can see that there was a system error as regards the installation survey which we have subsequently fixed. I can also see that there were delays on the charger being shipped, for which we apologise. As we were ultimately unable to provide a timely installation service, we collected the charger for you and refunded the full costs paid. We apologise that we were unable to be of better service and please let us know if we can help going forward. Thank you, EcoWizard Customer Services Team
Great
05th May 2026

Great service and excellent product. Thanks

Dejan.volf
Response from Eco Wizard on 08 May 2026 Thank you very much for the excellent 5 star review! We are thrilled to hear that we could offer such excellent service! We look forward to your future orders!
Replacement for fischer heating thermostat
05th May 2026

Fraction of the price and helpful support on the end of a phone. If only every company worked like this. Would 100% recommend.

Ronniemackenzie343
Response from Eco Wizard on 08 May 2026 Thank you very much for the outstanding 5 star review! We are thrilled to hear that we could offer such excellent service & that you appreciate our fair pricing! We look forward to your future orders!
First class
05th May 2026

They knew exactly what I was talking about , very friendly and helpful in every way .

Brianescott
Response from Eco Wizard on 08 May 2026 Thank you very much for the superb 5 star review! We are thrilled to hear that you received only the best customer service! We look forward to your future orders!
Good web purchase process
04th May 2026

Clear website, easy purchase and good comms, quick delivery.

Sonicd
Response from Eco Wizard on 08 May 2026 Thank you for the excellent 5-star review! We are delighted to hear that your order was delivered so quickly & look forward to your future orders!
Hypervolt Home Pro 3 - quality kit
04th May 2026

Install straight forward, connected to wi fi easily and simple set up...maybe not as strong picking up wi fi signal compared to mobile...but working fine. Looks good and seems robust. 7.5m cable...needed so dont have to back onto drive tho a second car parked alongside may need to - probs would have gone 10m cable...not a big drive but will be tight to reach a second EV parked next to first with moving cars around. Lights clear...app pretty good options wise and nice app - the charhe figure is cumulative for session CT clamps on mains and battery per install instructions...so solar kwh stated makes no sense. Overall impressed...went with space grey and loojs good

Sonicd
Response from Eco Wizard on 08 May 2026 Thank you very much for the excellent 5 star review! We are thrilled to hear that you love your order and appreciate the EV charger features! We look forward to your future orders!
Reviews