Here at Eco Wizard we're extremely proud of our Eco ranges and the helpful and knowledgeable customer service we look to provide with every single enquiry and order. But don't take our word for it - check out what some of our customers have to say!

4.8/5
Rated by 1701 customers
Solid product
26th June 2026

Early days, but seems to be really well made and works well. Came with a bag which is useful for storing it in my car, and there was enough room for a second charge cable. Arrived quickly.

Soozcohn
Response from Eco Wizard on 09 Jul 2026 Thank you for the incredible 5-star review! We are delighted to hear that your order was delivered so quickly & look forward to your future orders!
Solid product
26th June 2026

Early days, but this seems to be really well made and works well. It comes with a case which is actually useful for storing it in the cqr. Arrived quickly.

Soozcohn
Response from Eco Wizard on 09 Jul 2026 Thank you for the incredible 5-star review! We are delighted to hear that your order was delivered so quickly & look forward to your future orders!
GREAT
24th June 2026

FAST SERVICE

Electricalsolutions.se
Response from Eco Wizard on 09 Jul 2026 Thank you for the impressive 5-star review! We are delighted to hear that your order was delivered so quickly & look forward to your future orders!
Replacement controller for Fischer rads
23rd June 2026

This is a compatible controller to replace the original Fischer controller for their electric radiator’s. And with the help of tech surport it does just that. Very pleased to no have to deal with Fischer as all they what is to sent out their alimely sales people to over sell what you don’t need.

Darren.emmerson
Response from Eco Wizard on 09 Jul 2026 Thank you very much for the amazing 5 star review! We are thrilled to hear that you love your order! We look forward to your future orders!
Ev charger
23rd June 2026

Service excellent; delivery excellent- earlier than expected!

Carolinewalker354
Response from Eco Wizard on 09 Jul 2026 Thank you for the outstanding 5-star review! We are delighted to hear that your order was delivered so quickly & look forward to your future orders!
Simple and reliable
18th June 2026

I got this one mainly for Hypervolts great customer service.

F.streubel
Response from Eco Wizard on 18 Jun 2026 Thank you very much for the impressive 5 star review! We are thrilled to hear that we could offer such excellent service! We look forward to your future orders!
Great customer service
18th June 2026

Quick and simple order & delivery and great live customer service over Whatsapp when setting up EV charger!

F.streubel
Response from Eco Wizard on 18 Jun 2026 Thank you very much for the impressive 5 star review! We are thrilled to hear that we could offer such excellent service! We look forward to your future orders!
Brilliantly
17th June 2026

Reliable service you can count on. Next day delivery is always next day and it means a lot! These guys go above and beyond to help and keep you updated on the order process Great web site and easy to navigate Thanks guys

Attenboroughelectrical
Response from Eco Wizard on 18 Jun 2026 Thank you very much for the amazing 5 star review! We are thrilled to hear that we could offer such excellent service! We look forward to your future orders!
Stick to heatmeiser
16th June 2026

Really regretting this purchase the pish fit connections seemed a great timesaver but how was I wrong. No earth terminals for thermostats so they all need connecting together. No space inside to connect together and link as required such as pump lives and earths etc The lid barely goes on and doesn’t seem secure. I certainly will stick to the heatmeiser staple in future.

Marc
Response from Eco Wizard on 18 Jun 2026 Thanks for the review. We are sorry to hear that you aren't pleased with your purchase. We will send on your feedback to Salus. Please do contact us @ sales@ecowizard.co.uk if you require any further help & support, and a member of the team will be happy to help!
Excellent service, rapid delivery
15th June 2026

Rapid email response to a question. Very good price. Wide range of products.

Adrian650
Response from Eco Wizard on 16 Jun 2026 Thank you very much for the amazing 5 star review! We are thrilled to hear that we could offer such excellent service! We look forward to your future orders!
Not easy to fit...
15th June 2026

The device offered just the features I wanted. However the receiver connector is awkward to access if the existing wires have little slack in them. This could have been made so much easier with, for example, an angled screw connector unit. Additionally the back plate doesn't fit easily on a surface box. Seems to be designed to be fitted onto a wall.

Adrian650
Response from Eco Wizard on 16 Jun 2026 Thank you for the great review! Thanks for the feedback - we shall pass this on to Salus & we look forward to your future orders!
A really good air conditioner
14th June 2026

Love it and hoe quiet it runs

P.field486
Response from Eco Wizard on 15 Jun 2026 Thank you very much for the amazing 5 star review! We are thrilled to hear that you love your order! We look forward to your future orders!
Great 👍
14th June 2026

It’s a great machine and super quiet 🤫

P.field486
Response from Eco Wizard on 15 Jun 2026 Thank you very much for the amazing 5 star review! We are thrilled to hear that you love your order! We look forward to your future orders!
Very good
11th June 2026

Looks good. Would have been better if we didn’t have to wait for the help line to answer the phone after a long wait but over- all installation went well

Jcjonkler
Response from Eco Wizard on 15 Jun 2026 Thank you very much for the incredible 5 star review! We are thrilled to hear that we could offer such excellent service, although we are sorry you had to wait a while on the help line - please call 01625 914921 or email sales@ecowizard.co.uk, and a member of the team will be happy to help! We look forward to your future orders!
5 star
11th June 2026

5 star charger just perfect for me

Ronald.jacks
Response from Eco Wizard on 15 Jun 2026 Thank you very much for the outstanding 5 star review! We are thrilled to hear that that you love your charger! We look forward to your future orders!
Great product
10th June 2026

Great product

Kevinlean
Response from Eco Wizard on 11 Jun 2026 Thank you for the impressive 5-star review! We are delighted to hear that your order was delivered so quickly & look forward to your future orders!
Great product
10th June 2026

Quick and easy online service

Kevinlean
Response from Eco Wizard on 11 Jun 2026 Thank you for the impressive 5-star review! We are delighted to hear that your order was delivered so quickly & look forward to your future orders!
Very good service
10th June 2026

Internet order, arrived quickly and in good condition

Timsmilham
Response from Eco Wizard on 11 Jun 2026 Thank you for the incredible 5-star review! We are delighted to hear that your order was delivered so quickly & look forward to your future orders!
Installation nightmare
10th June 2026

Poor connectivity, nothing worked as it should, no instructions in box, manufacturer has overreaching control over installation and wasn't helpful on the phone, failed to send pairing info as promised, requires installer to download apps, get approval before it will work, but still took 2 hrs and two phones 5 app re-installations before app worked

Timsmilham
Response from Eco Wizard on 15 Jun 2026 Thank you for the review. We are sorry to hear that you have been experiencing issues with the charger. Once installed, your warranty is with the manufacturer, so please do reach out to them with your serial number and postcode and they should resolve any issues for you. If not, please let us know and we can request further support for you. Thank you, EcoWizard Customer Service Team
Charged for next day
09th June 2026

Charged for next day received after 3 days after calling and keep chasing them

Mb_kazmi
Response from Eco Wizard on 10 Jun 2026 Thank you for the review. We apologise that this was not delivered on a next day service, and we will complete the £4 refund for you this morning. Please note that it can take 3-5 days for this to clear with the bank. From the tracking information, we can see that this was ordered at 13:23 on 26/05 and delivered 10:24 on 28/05, so was only one day late, and this is due to the time the order took to process with the warehouse. However, you did request and pay for next day which we could not provide, so will complete the refund as above. Please confirm if we can be of any further assistance. Kind regards, EcoWizard Customer Service Team
Top seller
09th June 2026

Great service delivered on time and very professional.

Ashley.morley
Response from Eco Wizard on 11 Jun 2026 Thank you very much for the brilliant 5 star review! We are thrilled to hear that we could offer such excellent service, and that you appreciate our fair pricing! We look forward to your future orders!
Great charger
09th June 2026

Excellent charger and brilliant price from eco wizard. Very happy with product and service.

Ashley.morley
Response from Eco Wizard on 11 Jun 2026 Thank you very much for the brilliant 5 star review! We are thrilled to hear that we could offer such excellent service, and that you appreciate our fair pricing! We look forward to your future orders!
Excellent value
08th June 2026

Excellent value for money with all the features.

Smartwiringsolutionsltd
Response from Eco Wizard on 11 Jun 2026 Thank you very much for the amazing 5 star review! We are thrilled to hear that you love your order! We look forward to your future orders!
Quick delivery
07th June 2026

Its was easy to purchase and delivered very quickly

Davie.86
Response from Eco Wizard on 11 Jun 2026 Thank you for the great review! We are delighted to hear that your order was delivered so quickly! Please do let us know if we can assist you further, by contacting us @ sales@ecowizard.co.uk.
Supply only
07th June 2026

This is very dofficult to set up and the guide isnt great. Also if you get a local electrician to fit this for you they wont have a sungrow account to commission this which then locks the settings in eco mode and you can change this in the owner app resulting in it charging as a super slow rate worse than a 3 point plug charger. Im now left having to try and co tact sungrow ti try and resolve this otherwise it was a pointless purchase

Davie.86
Response from Eco Wizard on 15 Jun 2026 Thank you for the review. We are sorry to hear that you are experiencing issues with your charger. We have spoken to the manufacturer and they have provided the below options: 'Please call at 00442076603780 and press 2 in order to speak with our agent who will assist you on phone to troubleshoot the issue with you. If the issue is still not resolved, then tell the agent to create the ticket.' You can also contact them here: https://www.sungrowpower.com/en/about-us/contact-us Please let us know if we can be of any further service. Thank you, EcoWizard Customer Service Team
Easy to install
04th June 2026

User friendly Ohme home pro. Easy to install with there sealed unit so you need a waterproof box to make the connection in. Good quality connector is supplied also supply the wago connectors for the CT clamp.

Attenboroughelectrical
Response from Eco Wizard on 11 Jun 2026 Thank you very much for the superb 5 star review! We are thrilled to hear that you received only the best customer service! We look forward to your future orders!
Excellent service
04th June 2026

If on the rare occasion a product is out of stock an email is sent when back in stock. Great communication with the staff and order before 14:00 and it’s next day delivery. Excellent service thank you

Attenboroughelectrical
Response from Eco Wizard on 11 Jun 2026 Thank you very much for the superb 5 star review! We are thrilled to hear that you received only the best customer service! We look forward to your future orders!
Reviews